馬林迪娜飯店

這裡的員工忍受著惡劣的工作條件，遭受經理/主管的霸凌。其他目睹同樣霸凌行為的客人表示，他們對有人如此對待員工感到震驚，員工因此生活在恐懼之中。這很遺憾，因為地理位置、基礎設施和其他令人愉快的款待可以使這次體驗更加美好。除非 La Malindina 解決與這位導演之間的問題，否則我們不會再回到這裡。對客人來說，這是一次非常尷尬和糟糕的體驗，對員工來說，情況更糟。

設施很有潛力，但這裡的體驗太糟糕了，線上公關很棒，而且當您打電話詢問時也是如此。別相信任何事。這只是為了讓你買入。當設施有不同的經理時，他們似乎還在享受過去的輝煌。 您將被迫在入住前支付全額款項。此後，您就得聽天由命了。 非常傲慢和種族主義的意大利裔經理人——阿爾多·尼埃塔 (Aldo Nietta)。積極隔離黑人，當有義大利客人時情況更糟。這裡種族主義是真實存在的。 經理阿爾多 (Aldo) 經常在客人面前與員工爭吵。 食物非常難吃，菜單種類有限且重複。肉沒有味道而且不新鮮。米飯和烏咖哩沒有煮熟。份量很少。食物很糟糕。胃灼熱和胃部不適。 不適合嬰兒/兒童－沒有嬰兒泳池或兒童設施。買嬰兒食品真是一件困難的事。被要求帶麵粉來煮嬰兒粥，但煮粥的水太鹹了，幾乎不能飲用，還要做好被蚊子叮咬的準備。大部分時間都得待在室內。 餐廳區域的 Wi-Fi 訊號較差，但稍好一些。 退房時要警惕最後一刻的「未付帳單」。有兩次我目睹客人離開時受到騷擾。有一位接待員在客人剛要上車時等候，並用「帳單」伏擊他們。接待員會跑過來「對不起，您還沒結清這張和那張帳單」。由於混亂，急著離開或為了避免引起騷動，客人只會抱怨並付款。 在看到其他兩位客人的遭遇後，我們提高了警覺。像往常一樣，接待員艾琳在我們離開時叫了我們出去，我們查看了賬單。當我們是全膳客人時，為什麼要為用餐時間提供的甜點和食物支付額外的費用？ （每對夫婦每天費用為 30,000 肯亞先令，住宿 3 晚）。 有趣的是，我們最後一刻的帳單被取消了。 不要透過接待處請求出租車。帳單金額將會高得不合理。

Lovely establishment, but i wouldnt call it LUXURY! wonderful staff, very helpful & accommodating. however, the food (breakfast) was quite bland, with the same offering every day (eggs & sausage)no variety. WIFI connection is TERRIBLE! only available in the reception area, not in rooms. definitely not worth the price paid for. No fresh towels supplied daily

1. Booked on full board. The pics of foods they post online is definitely NOT what you'll be served. I had paid ksh30,000 per night per couple for 3 nights 4days. got served with crap. Limited menu of boiled salt less foods. Will attach photos of what i ate. 2. Nice ambiance and good rooms. 3. Breakfast is buffet limited too with uncooked bacon's and sausages throughout my stay. 4. Food is prepared on a la carte menu. Yul get dry rice as part of starter.heartburn and stomach upsets soon follows. 5. Very arrogant, racist old manager called ALDo. He was always quarrelling his staffs they looked unhappy. 6. On new year's eve, 31st Morning, we were ambushed with info that there is to be a gala dinner.This was to cost an extra kshs. 5,000 per head ontop of the fullboard cost we had already paid.They ask for full payment on check in. Failure to which we were to be served our dinner in isolated bush separate from the gala dinner guests consisting of mainly whites/italians.facility owners were part of the group. Will attach pics. 7. New year's eve dinner priority was given to Italians and we kenyans were pushed to eat in the bush. Some inhouse guests who did not pay for the gala dinner complained bitterly questioning why their families had been pushed to eat at a segregated spot in the bush.they were to also start their dinner at 6pm and be done by 8pm😳😳😳.Gala dinner was to start at 9pm. Gala dinner guests were given the restaurant and poolside sitting areas.The manager, an Old man called Aldo insulted and almost got physically with them .Calling them illiterate too. He dared chase the kenyan guests away at night;10pm 8. Too many Mosquitoes both in the rooms and outside, a nuisance. Yu dont have peace. You can't enjoy 9. Poor wifi all round. Not advisable for business trip or webmeetings 10. GOt bad food poisoning after eating bad fish fillet that we didn't even order. Menu was exchanged without informing us. Overall, THIS IS NOT A LUXURY HOTEL AS THEY CALL IT!!! a) if yu insist on booking here, well better book on bed only b) if you have to eat here, let it be breakfast only. TERRIBLE FACILITY, WASTE OF MONEY AND TIME