阿克羅養生套房飯店 - 限成人

El lugar es precioso, el spa tiene variedad de masajes con masajistas muy buenas, la habitación de la cueva es una belleza, el desayuno completo y variado, pero lo mejor es la atención de su personal son muy amables como en todo Grecia. La zona de la piscina muy bella aunque pequeña.

We had a wonderful time at Acro Suites for our honeymoon. The setting is absolutely stunning, and we truly appreciated the attention to detail in both the hotel’s overall design and the decor of our room. The dining experience was another highlight, with refined and high-quality cuisine, especially at Cremnos, which we thoroughly enjoyed. The staff was warm, welcoming, and attentive throughout the stay, which added to the charm of the experience. We did encounter a few issues that we feel should not happen in a hotel of this standing. There was no functional Wi-Fi for over 24 hours and we had to rely on a backup network for the entire duration of our stay across all our devices. This made it impossible to use features like screen mirroring on the TV. We also experienced issues with the smart TV itself, particularly with apps like Netflix, which never worked properly. These are minor issues, but in a luxury establishment, they do impact the overall experience. Our main disappointment, however, was the unwelcoming attitude of one of the front desk managers (a blonde woman, possibly in charge of the reception team). Unlike all other members of the staff who were genuinely kind and helpful, her coldness and lack of hospitality throughout our stay were quite striking.A smile and a sense of warmth would go a long way in making guests feel valued – something we sadly did not feel from her. Despite this, our overall experience was positive and we would still recommend Acro Suite.

hotel magique un hotel magique dans la nature, il faut des rideaux occultants plus grands, les lumieres des interrupteur et de la clim sont trop puissantes il faut les baisser.

Increíble hotel y de inmediato nos dieron una botella y descuento en el spa por beneficios de expedía.

They should have communicated that they need 48 hour prior notice to get the outside pool heated. ! Not wait for me to possibly notice it on their website.

Not all 5-star hotels are the same. I have stayed at other 5-star hotels including in Crete. I think Acro is above and beyond a 5-star hotel because it is unique and outstanding. Acro Wellness Suites is just Exceptional! My stay at Acro for about a week from June 11-June 18th was above and beyond my expectations; it was a wonderful and great experience. My stay felt like a month rather than a week because I was enjoying every moment. The hospitality and service was awesome. The outdoor views from my suite and outside of Acro are breathtaking! All the staff at Acro are friendly, courteous, kind and they always made me feel like one of their own and my stay comfortable like home except with a much much better experience because they are always at your disposal. The staff and my stay at Acro made my visit to Crete worth it and memorable by making it much more fun, friendly, and enjoyable. Whenever I needed something or a special request, I enjoyed and loved communicating with the reception staff without picking up the suite phone--if you stay at Acro, you will find out what I mean.....). I'm divorced and, if I get married again, I will do my honeymoon at Acro. I have no complaints because I was always happy at Acro. Once again, thank you Acro and to all the wonderful staff for a great and memorable experience. I can't wait to come back again!