"This is not a 5 star hotel and does not even compete with 4 star Greek ones we have visited. We are 2 families of 8 with kids 8, 15, 18 & 20. We booked 3 rooms and this review is from all of us who thought the same. We know it’s school hols but have never seen a resort this heaving and crowded and we’ve always travelled in school holidays. This is a young family hotel. Would not say suitable for couples. Pros - [ ] Nice large pool - [ ] Great kids pools - [ ] Good water slides - [ ] Aesthetically pleasing looking hotel - [ ] Drinks good - [ ] Great snack bar and ice cream bar - [ ] Can help yourself to drinks at pool bar - [ ] Good aircon in rooms - [ ] Comfy bed - [ ] White party DJ was good but randomly party only lasted an hour - [ ] Great fans at outside eating area Cons - [ ] Beach is stone and not pretty at all - [ ] Lounger situation on the beach not nice and cramped area (they could make it so much nicer) - [ ] Music blaring all day both sides of the pool and both different songs (one coming from bar and one from animation team) - [ ] Do not come here if you want any peace - [ ] Pool towels can only be changed every 3 days which is not good enough for 5 star hotel. Went to change them end of day 3 to be rudely shouted at that we cannot change them as it’s 3 day rule and we’ve only been here a day which was wrong! Eventually was allowed but such rude staff and stupid rule! - [ ] Rooms small - [ ] Hardly any storage, no chest of drawers or units just a wardrobe with not much room - [ ] Bathrooms very cramped and sweaty - [ ] Mirrors steam so you can’t see a thing after shower - [ ] Shower floods bathroom floor (Leak came from under the tray when you turn the shower off, Same in all 3 rooms) - [ ] If tall sitting on toilet is hard as your legs hit sink - [ ] Dirty marks on shower trays - [ ] Towels sometimes not changed even if left wet on floor and sometimes dirty towels left in our shower tray after room cleaned - [ ] Bed sheets and covers not changed once in 7 days - disgusting! - [ ] Mini bar - given a couple of bottles of water on first day, sandwiches as arrived late and 4 cans - never re stocked and leftover sandwiches/plates never taken away for whole 7 days. We asked for more water and about mini bar to be told it’s a mini fridge not a mini bar and no we can’t have any more not even water. To fill bottle up at water stations at dinner but the staff told us we were not allowed too and the water tasted awful! - [ ] Hardly any staff - [ ] Staff barely look at you and smile - [ ] First Greek hotel to not show you to a table at dinner or ever give you coffee at your table at breakfast - [ ] Buffet food not the best and repetitive - cold bolognese, food ran out quick and not replenished quickly none of us enjoyed it. Curry night the food was full of salt! - [ ] Tables/plates not cleared quickly at any meals due to lack of staff - [ ] Dirty floors in and outside at buffet not cleaned - [ ] Never seen a cleaner anywhere in grounds the"

"Beautiful location for dinner. Good menu, food very tasty. Staff lovely. The pool looked great -if we had discovered this gem before our last day we would have returned. Drink and desserts also as tasty as the main courses. Peaceful and easy to get to."

"非常安靜的困村。理想的寧靜的度假。房間小但很乾淨,包含我們需要的一切。高標準。非常放鬆的酒店。清潔人員絕對令人難以置信!每天房間更換和打掃。酒吧工作人員很棒。酒吧有點貴。游泳池區不錯。不得不早起以確保牀,但這是常見的做法。對於我們支付的費用。完全不能挑剔這家酒店!"

"我們在最近的酒店度過非常快的旅程,這家酒店是理想的,可以發現西克里特。它位於位於加拿大機場,位於人類規模的游泳池,離廣大旅遊區的動遠。房間很寬,整體的維修特別好。餐廳優質,有各種各樣的自助餐,每天都有一些精心準備的克里特和希臘特色。這家酒店的重要優勢之一是其工作人員、和專業精神。在斯塔夫羅斯,主任說法語,親自爲客戶的福利負責。在可用、微笑和注意的情況下,他需要時間和每個人都交流,以確保住所的條件最好。環境也很方便,兩家小型超市,一家藥店和兩家服務站在附近。停車場很容易,海灘直接在酒店前面。"

"The hotel is 2.5 hours from Heraklion (airport) at night and almost 4 hours during the day. Food: all the hot dishes were cold, even if you arrived right at the start. The special items were gone after just an hour and weren't replenished. There's only one open bar in the restaurant. The lobby only has space for about 15 people. There's a bar there that isn't staffed and only serves as decoration. Drinks from the bar aren't allowed in the rooms. All-inclusive included beer, wine, and raki. Because of the bar in the restaurant, you had to get your drinks yourself in a plastic cup, even in the rain. The beach across the road was so-so; we didn't go there. There was a pool, which looked clean, but we didn't use it. The town is very small. Long walks on the beach aren't possible. It's recommended to rent a car in town. The supermarket is only a 4-minute walk away. The rooms were small but clean. The restaurant area was also clean. Since there wasn't enough space for all hotel guests, on some days you had to wait in line for about 30 minutes. Service in the restaurant area and in the room was very friendly and dedicated."

"可愛的家庭經營飯店，非常乾淨，現代的房間，非常涼爽的家庭氛圍，步行約 5 分鐘即可到達*石海灘。 拐角處有大型超市，幾家餐廳小酒館靠近路頂的巴士站，方便前往查尼和沿海地區。搭乘巴士約 5 分鐘即可抵達 Plantanias 度假村。一定會考慮回來。甚至還免費升級到高級公寓👍"

"From the moment we arrived, the staff made us feel completely at home. Their warmth, energy, and attention to detail truly set this place apart. We stayed for four nights and every day was a joy. The breakfast was excellent, the apartments were comfortable, and the inner courtyard gave the place a great communal vibe. Can’t wait to come back!"

"We were meticulous in choosing our hotel and read thousands of reviews. But this hotel exceeded all our expectations. The rooms were very clean, cozy, and comfortable, just like home! Nektaria, the incredibly friendly and caring host, made us want to move in permanently :) Our trip with two children was a huge success, largely thanks to Nektaria's valuable advice and help. The hotel's location is excellent. There are several wonderful restaurants, a supermarket, and a children's playground nearby. The beach is less than a 4-minute leisurely walk away. Without a doubt, this is an ideal place for a family vacation, and we wholeheartedly recommend it!"

"很漂亮的公寓,一切都很乾淨,餐廳和海灘走路很遠,很安靜。有好度假,一定會回來的。"