瑪琅市Masjid Lukmanul Hakim附近住宿

這家酒店的服務是我經歷過的最差的。前台FENI.經理ANIE是我遇到酒店行業最糟糕的人。(附照片)。我的經驗是,我和另外兩個人一起來的。預訂並支付了3天2晚的2間房。入住過程,前台小姐甚至一點都不熱情。非常粗魯。而且她要求押金。我說我沒有現金,所以我先去房間,等我的另一個朋友從機場到他們到達後才付押金。她粗魯地說不。我問得很好,但她又說不。她說我只需要等待,或者使用我的信用卡,因爲她的態度已經很糟糕了,所以我拒絕接受她的請求。她接着又說:“你來自大城市,不可能你沒有錢。”難以置信。長話短說,我向經理要錢,而且令人驚訝的是,經理也沒有幫助。她甚至更粗魯。一旦她說“你沒有錢?”大城市的人一定有信用卡吧?”但我仍然要求幫助和理解在幾個小時內付款。她說,(粗魯地)要求我們三個人的身份證,直到我們付定金。然後我同意了。但是因爲我把錢包忘在家裏,所以我給了她我的護照。她摸了摸護照,粗魯地說“我不想要這個,我要身份證!”我不明白她怎麼不認爲護照是合法的政府身份證。然後我們決定最好離開,預訂另一家酒店,而不是住在這裏糟糕的款待。他們也不想給我們退款。可怕的,可怕的。不要呆着

我住了一晚。離火車站不遠,步行不到20分鐘。酒店允許我提前入住,儘管預訂時沒有個人要求。我預訂了最便宜的不帶早餐的價格,因爲我不知道在這些時間裏他們提供早餐什麼。我記得最清楚的是,毛巾和亞麻布聞起來很好,我覺得是莉花。設施足夠了,包括拖鞋。牀和枕頭都很舒服,行李架和門把手都不好(螺絲鬆動),保險箱鎖上了,我用不了。酒店用揚聲器演奏樂器,但晚上10點的時候,從房間就能聽到,這很令人不安。清潔度需要提高。我發現牀架下以前客人的污垢,大堂的公共廁所不夠乾淨。接待員還可以,我沒有與其他工作人員互動。我不介意再次入住這裏。

If you'd like a hotel with a view in Malang, and centrally located inside the city, this is the hotel for you. It gives me a great value for the money. I stayed at standard twin bed room with a balcony with mountain view. The location is superb. I can walk 10-15 minutes to Kawi Street, where many restaurants located. However, a few things that can be improved. I went to the gym at 6 am, and no one there. However, AC wasn't turned on. So, after 20 minutes of intense workouts, you'll be drenched with sweat. No towel inside the gym was available. Bring your own from your room and bottle water as well. Maintenance and house keeping can be improved. I visited my sister who stayed on the 7th fl executive suite, and there was a hole in the curtain. And the room could use more deep cleaning. The bed sheets in my room can be replaced with the one without hole in it. With the years, some of the amenities could be replaced.

我早上1點入住,儘管還是在早上,但工作人員還是直接服務周到,他們看起來新鮮友好。她的房間雖然比其他城市的Amaris(例如:Jakarta和Bandung)更狹窄,但沒關係。Amaris的早餐種類繁多,味道很好。儘管步行很遠即可到達Malang廣場,但該位置也位於馬朗(Malang)的主要道路上。我最喜歡這個馬朗的阿瑪里斯城,淋浴裏的水很快 所以身體好像被鬆弛了 而酒店的北面景色 提供美麗的山景

Pelayanan nya luar biasa ramah, sopan dan hospitality nya juara. Fasilitas nya sangat lengkap. Ada gym, swimming pool, restaurant dll. Ada fasilitas spa dan laundry nya (harga nya relatif murah) Dan di dalam kamar Ada mini refrigerator, pemanas air untuk teh/kopi, tv (cuman remote tv nya agak susah connect), Toiletries nya lengkap dan wangi. Menu makanan dan minuman beragam dan harga relatif murah. Lokasinya sangat strategis, dan akses kemanapun gampang, dekat dengan pusat perbelanjaan. Landscape hotel indah sekali, sesuai request, terimakasih 🙏🏻. Untuk kebersihan sebenernya relatif bersih, tapi yang perlu ditingkatkan dan menjadi catatan adalah, bagian tirai jendela kayaknya pemilihan kain untuk tirai nya agak aneh kaku dan kasar dan warna nya kurang menarik sehingga gampang kotor dan berdebu yg jelas terlihat mata serta celah-celah pojok kamar, bawah loker, almari dan belakang tv/kaca sangat berdebu. Bagian tempat tidur sarung bantal nya agak kotor, dan mungkin kamar yang saya tempati jarang di huni atau mungkin kurang dibersihkan jadi gatal-gatal ranjangnya pas tidur. Selebihnya, terimakasih banyak atas pengalaman menginap dan pelayanan nya yg juara selama saya melakukan trip bisnis kali ini. 🙏🏻

A pleasant hotel with a central location in the city. The staff and service are good. What I like most about this hotel is the family room, there are bunk beds which make my children very happy. Breakfast doesn't have much on the menu, but the taste of the food is delicious, and that's enough. If you go outside, there are many good restaurants or food stalls for you to enjoy. Swimming pool has a decent size and the water is not so cold so kids enjoy it very much.

機場出發大概一個小時到達， 酒店不錯，比較大，服務很好，門口有便利店 建議不着急去bromo可以住一天， 或者不去看日出的晚些起床， 我是9點到的酒店，00:00就退房了， 大概02:30到達bromo山腳下。

Service nya sangat bagus, utk kebersihan kamar sangat tidak baik. Menurut saya banyak yang harus diperhatikan, sprti rambut dilantai, debu di kamar mandi dan dilantai. Kamar terlihat tidak terawat dan butuh maintanance

Sangat memuaskan dan rekomended. Hotel yg asri, nyaman, cozy spt dirumah sendiri, fasilitas lengkap, karyawan yg ramah, dan harga yg affordable. Satu masukan saja kalo bisa ditambahkan untuk armada shuttle nya krn musim loh weekend para tamu semakin banyak, sehingga untuk menunggu penjemputan agak lumayan lama nunggunya apalagi waktu cekout. Semoga sarannya dapat membangun untuk lebih baik lagi kedepannya.

They has rooms with different themes, so you can talk to the hotel about what type of room you want. But there's no guarantee that you can always choose. I mean they could be very crowded at peak season. This hotel is definitely a heaven to 3-8 years old kids. They has lots of kids-friendly facilities, like small indoor playground, swimming pool with a few slides, mini golf with 10+ holes, outdoor wall climbing, and Ninja Adventure. For the older ones, there are also a library in front of the indoor playground, a swimming pool, jacuzzi, sauna & steam, billiard, ping pong, and also a small gym. Also, they're all free.