艾拉水上樂園飯店及Spa(Airai Water Paradise Hotel & Spa)

Breakfast good,

On our last day in Palau, after checking out of the hotel we had stayed at the night before, we checked into Airai Water Paradise Hotel & Spa, which had a free shuttle to the airport as our flight was late at night. The staff were very friendly and helpful, and the food at the restaurant was delicious. It was a better choice than staying around until late at night because it was less tiring and we made the right choice. I would like to stay here again when I have a similar schedule. Although the building is old, it has more value than that.

We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.

The resort was fine and close to airport but communication through ********** has been loaded with problems. First the chat bot was useless. Then finally reached a real person who passed me off to the "phone no. of the resort. This number did not work. Luckily the resort (upon late arrival) was understanding but ********** should clean their act.

Hotel is recovering from pandemic closure so it needs a lot of maintenance. The room was adequate for a brief stay prior to a 3am flight. Free shuttle service to airport and restaurants is a nice amenity. Water slide pool is closed and other pool looked sketchy. Staff were super nice and grateful for our patronage. Bed was comfortable, A/C worked though control is in a foreign language so it took awhile to figure out how to operate it.

Staff beyond amazing! Helpful, friendly & always smiling! This property is being renovated & the one complaint was that they had only a few cement lounge chairs to use by the pool near the water slides & only 2 covered areas for shade. Had to go & purchase an air mattress so we could hang out by the pool & sitting or laying on concrete was not comfortable. The water slides were great fun! Pool was lovely. Water in pools was nice & warm. Rooms were nice & although they were renovating there was not a lot of noise to disrupt you when you were out enjoying the outdoors. Once renovations are done the restaurant will be functional for all meals. During our stay you got to select from the breakfast menu in advance what you’d like to have. Normally they would have a buffet breakfast but since we were the only 2 there for most of our 9 days there after our dove live aboard they had a pre ordered breakfast. They offered a free once a day shuttle into Koror but note if you go beyond a certain distance they want to charge you. We paid $15 to get to & from the hotel to the restaurant the Drop Off which we felt was a bit unfair since they had burgers & pizza that they could get for lunch & suppers. 9 days of that limited menu was not going to work for us so we got them to take us in to Koror where we walked & had them pick us up at a specified restaurant at a specified time. After letting them know we were not happy about the charge they stopped charging us. A great place to relax

Absolutely loved staying there. Nicest hardest working staff I’ve ever encountered. Completely satisfied with staying here!

Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.

Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.