麥加千禧住宿

非常好的酒店..房間很好很寬敞。從酒店可以看到卡巴的景色非常好。早餐絕對很棒。很好的傳播,有很多選擇。我們得到了如此多的照顧,特別是阿什拉夫先生非常非常樂於助人,爲我們提供了額外的幫助,甚至爲我媽媽詳細地照顧我們。這就是你所說的熱情好客。我的評分*****。必須嘗試像阿什拉夫這樣的人,使其他屬性與這一點不同。

We stayed for a week. Overall, it was a decent experience although ultimately overpriced during Umrah. The room was relatively small. We were able to add a third guest at a cost of 300 riyals per night which was reasonable but only a bunk bed was offered and it took the minimal space available. The bathroom sink was clogged during our entire stay despite repetitive requests made to the cleaning staff and on the Bonvoy Marriott app. The food experience is however terrible! Iftar at the restaurant is extremely overpriced for 250 riyals per person and unjustified for a food of poor quality and not tasty at that. The scheduling was also hectic. Iftar was only from 7 to 9 pm and Sohour from 1 to 3 am; meaning if one wanted to attend Taraweeh, they would not be able to eat by the time they came back from the Mosque and would have to wait until 1 am to sustain themselves, which is ridiculous. We were therefore eating at the coffeeshop reception which was offering a buffet for 100 riyals per person, which was still overpriced for what it was. Only a few items were offered and not replenished.

很久以前就有意寫這篇評論了,沒有早點做,我道歉,我和家人對這家酒店印象最深。我們訂的套房寬敞豪華,可欣賞山脈、聖地和鐘樓的壯麗景色。天花板到落地窗,可欣賞麥加的全景,我們不能再要求更多了。酒店的工作人員非常友好,樂於助人,非常專業。Sarah Alamri女士很高興認識。她讓我們的旅行和住宿更加輕鬆和方便,爲我們的孩子提供futoor。餐廳的Futoor純粹是放縱。自助餐的傳播可能是我經歷過的更好的食物之一,有很多美味的飯菜。餐廳的工作人員也很樂於助人,也很友好。向Wasim Akram先生致敬,他真的一切都運行順利。酒店整體環境優美,令人印象深刻。絕對喜歡入口處的Bukhoor和精緻的香氛,以及新鮮棗和卡瓦的塔樓。休息室的訪問是一個可愛的待遇。感謝Reem Alamri女士,她是完美的女主人。酒店非常方便,隧道通道非常適合進入聖地的新部分。它確實需要一些步行,但我們也喜歡。總的來說,與家人的體驗絕對精彩。

Decent hotel with a shuttle bus running all the time to Haram and you reach there in a few minutes; we never struggled to wait or find a bus. Given the price I believe very good option. Rooms are average when it comes to furnishing and I'd say below average when it comes to cleanliness but we didn't spend much time in the room anyway. No water in the room unless you ask for it and they bring only 1 bottle. Breakfast is good and there are some shops if you want to buy water and snacks during the day.

This has been the worst experience and hotel I have ever been to. Me and my husband came to stay here as part of our umrah package deal. We arrived at the hotel and were sat waiting for over 3 hours due to complications with our booking which was primarily due to the fault of our travel agents. However, members of staff at the hotel were not willing to help the situation considering we had landed from a flight and it was now late evening. Whilst we were dealing with the situation of sorting out our booking a member of the booking office advised that we pay for a night ourselves on top of what we had already paid and that by the following day the situation would be sorted. The following morning we met with the service manager who we went to ask for a refund as the extra night we had paid for was not needed due to our booking being fixed the previous night by almost midnight. We tried explaining that we didn’t want to pay for the extra night however that is what was advised to us by the booking staff the night before who stood there quietly as if he wasn’t the one who told us to do so. The service manager was the most disrespectful individual I have come across telling us that he wouldn’t issue a refund as it wasn’t the fault of the hotel. There had been extra complications arising as there had now been 3 bookings under our name by the following morning no fault of our own but now miscommunication between travel agents and the hotel. Whilst I was trying to explain the situation the service manager asked that I be quiet and that he wasn’t going to listen to me. I felt berated by this person and as a result went to speak to the manager of the hotel. The manager of the hotel was just as rude and was not empathetic with the situation at all. I explained that our first time experience of umrah had been ruined by the lack of understanding and disrespect from the staff at the hotel. The manager himself was just as rude and not wanting to listen. After going to our bedroom we found that the water from the sink was brown, plug sockets were broken, tv was broken, phones were broken and shower wasn’t working properly. During our time here we had housekeeping visit us once and we had asked SEVERAL times for two days straight for extra towels, toilet roll and an iron which we got half through the trip. The breakfast was probably the only decent thing about this hotel. I wouldn’t dare to recommend this hotel to anyone.

對於任何一家人去阿羅姆拉都必須預訂這家酒店,因爲它離阿爾卡巴很近。強烈推薦。

距離AlHaram坐車10分鐘左右。提供每小時往返AlHaram的班車。接待人員非常熱情。酒店很乾淨,很現代。傢俱很新。房間一般大小,但還可以。洗手間太小了。沒什麼好抱怨的。我強烈推薦這家酒店,肯定會把它作爲我未來在麥加住宿的首選。