The hotel is very nice and clean.
Staff are very polite and friendly. They cleaned the room every day.
The hotel is 5 min walk to the haram, but from the 114 gate (women’s prayer area). Will need to walk a little bit more to gate 79 (king Fahad gate)-Umrah gate. Will need to go up a small hill.
Close to the bus station (9min). Will need to go up a small hill.
翻譯
匿名用戶
傳統雙床房
入住於 2024 年 11 月
其他
1 則評論
5.0/5
超棒
發布於 2025 年 1 月 4 日
Everything is excellent. Mizanur Rahman is one of the great officer at the hotel.
翻譯
MST
傳統雙床房
入住於 2024 年 7 月
家庭出遊
3 則評論
5.0/5
超棒
發布於 2024 年 9 月 2 日
_I Recently Extended My Stay at the Sheraton Makkah Jabal Al Kaaba and Had a Wonderful Experience!_
_Advantages:_
1. _Prime Location_: The hotel is conveniently located just a 4-5 minute walk from the Haram, making it an ideal choice for pilgrims.
2. _Good Overall Impression_: My overall experience was positive, with a comfortable stay and excellent service.
3. _Friendly Reception Staff_: The reception staff, particularly Sheriff Lemma, were exceptionally friendly and attentive, regularly inquiring about my stay and seeking feedback for improvement.
4. _Helpful Housekeeping_: The housekeeping team was very helpful and ensured my room was always clean and comfortable.
5. _Exceptional Quality_: I would rate this hotel more than 5 stars due to its exceptional service and facilities.
6. _Will Definitely Return_: I plan to stay here again in the future.
翻譯
Shamun
傳統雙床房
入住於 2024 年 9 月
家庭出遊
5 則評論
4.5/5
滿意
發布於 2024 年 10 月 29 日
The hotel exceeded my expectations. It’s ideal for anyone looking for a peaceful retreat without sacrificing the convenience of being close to the haram, The combination of luxurious amenities, attentive staff, and a beautiful atmosphere made for a memorable stay. I’ll definitely be back, and I highly recommend it to others seeking comfort and style. because of ongoing works near haram road was closed car can’t go on that road. Overall excellent experience 👍
翻譯
Said
傳統雙床房
入住於 2024 年 11 月
獨自出遊
6 則評論
4.2/5
很好
發布於 2024 年 12 月 31 日
I got the cheapest hotel price in the holiday season only in trip.com... For the quality of the hotel, it is certain that the facilities are all five-star, the rooms are spacious, clean, only the distance needs to walk a bit far to the mosque because the access is still not perfect
翻譯
Adnan Saleem
精緻套房, 禮賓酒廊禮遇, 1 臥室小型套房, 2 張單人床
入住於 2024 年 3 月
夫妻/情侶出遊
3 則評論
2.2/5
發布於 2024 年 5 月 1 日
We stayed in Junior suite during our recent trip to Makkah, we booked this room specifically to get access to club lounge where one can have free refreshments all day, up on checking we were told their club lounge is closed for renovation, it was really disappointing, had we know this before we would have booked standard room instead of junior suite.
翻譯
Amr
傳統雙床房
入住於 2024 年 11 月
家庭出遊
43 則評論
4.0/5
很好
發布於 2024 年 12 月 8 日
Good but due to the Haram construction did not have easy access to Masjed.
They don’t have shuffle to Haram, even a gulf car
翻譯
ali
精緻套房, 禮賓酒廊禮遇, 1 臥室小型套房, 2 張單人床
入住於 2024 年 2 月
家庭出遊
1 則評論
4.2/5
很好
發布於 2024 年 3 月 26 日
The hotel was good food wasn’t good
翻譯
匿名用戶
精緻套房, 禮賓酒廊禮遇, 1 臥室小型套房, 2 張單人床
入住於 2023 年 9 月
與好友旅遊
33 則評論
3.0/5
發布於 2023 年 10 月 9 日
Difficulty in checking in. I was told that my accommodation did not include breakfast and told I would have to wait for confirmation. Still, the following morning when I went to get breakfast, my room number wasn't on the list. The restaurant staff initially refused to let me in for breakfast, but in the end they gave in.
The receptionist, whose name I have forgotten but which begins with L, is always pleasant and helpful. She gave me a larger room as an upgrade.
翻譯
Lia Mohammad
傳統雙床房
入住於 2023 年 9 月
夫妻/情侶出遊
8 則評論
4.7/5
極佳
發布於 2023 年 10 月 16 日
Stayed 6d7n when performing umrah. Great hotels. Nearby free shuttle to masjid aishah at tanaim for Miqat. Great staff. Walkway to haram around 10 mins (to the new extention). Will come back when extension area fully completed (connected to bridge. So close!)
翻譯
匿名用戶
傳統雙床房
入住於 2024 年 9 月
夫妻/情侶出遊
1 則評論
5.0/5
超棒
發布於 2024 年 10 月 9 日
The hotel was very nice and a great deal. The distance from this hotel to masjid haram was closed, but the construction is undergoing.. Yet still a great place to stay
翻譯
訪客用戶
傳統雙床房
入住於 2024 年 7 月
獨自出遊
1 則評論
4.5/5
滿意
發布於 2024 年 8 月 19 日
Wanted to thank the front desk staff and house cleaning Mr Addual Azim in particular for accommodating my stay, thank you.
翻譯
Tajul Islam05
傳統雙床房
入住於 2023 年 10 月
獨自出遊
3 則評論
5.0/5
超棒
發布於 2023 年 11 月 18 日
Excellent service from the hotel and the team. The reception team, the ground floor assistance, and the room cleaners were exceptionally professional and helpful; they made my stay worth the while. Also, a nice touch from the call from the reception to check on how I was doing, how my stay was and whether I was in need of anything.
翻譯
Hamza
傳統雙床房
入住於 2023 年 8 月
夫妻/情侶出遊
2 則評論
4.7/5
極佳
發布於 2023 年 9 月 12 日
Great hotel with great staff especially brother Tariq and Saiful Islam. House keeping was amazing and the service was 10/10 I truly enjoyed my stay here. The only down side is that there’s a small hill coming back from the haram but it’s not a major issue and is very close. Overall I would recommend this hotel I would most likely be returning upon my next trip. Thank you Sheraton