Dirty room with dust everywhere like nobody stayed here for 1 month. Dust on hangers, inside wardrobe, table-top. Bathroom flush wasn’t working, no towels were provided. After complaining 3 times, they sent someone with towel and fixed the flush. Bathroom in dirty conditions with dirty scratch on the floor. Substandard overall
翻譯
Oyek Jiddan
標準三人房
入住於 2025 年 6 月
家庭出遊
5 則評論
9.0/10
滿意
發布於 2025 年 7 月 18 日
Everything was good, albeit the toilet in my room was broken but the staff fixed it in a good way. The location is totally great, only around 7 minutes by walk to Haram which made me never miss my praying time there.
翻譯
訪客用戶
標準三人房
入住於 2025 年 6 月
家庭出遊
1 則評論
8.0/10
很好
發布於 2025 年 7 月 31 日
Hotel is very near to haram nearly 500 mtr with haram stairs, complete plain distance, service is okay but good as compared to other hotels of Makkah Mukarrama.
翻譯
SamThuMan
標準雙人或雙床房
入住於 2025 年 8 月
獨自出遊
2 則評論
7.0/10
發布於 2025 年 9 月 14 日
Location, excellent as situated on the main Haram road, Ibrahim Al Khalil, within 10 minutes walk straight to the Kaba. There are plenty of food outlets as you'd expect with a really decent priced laundry situated on the road behind the hotel (I recommend using these than the overpriced laundry service charged by the hotels) The room itself was adequate, with a very comfy bed, although for solo travellers, you may want to check if they have a room with 1 king or queen-size bed rather than single beds.
The Hotel does not offer a breakfast service option so you can either use Emaar Grand Hotel (charged buffet option) or one of the many outlets outside such as my personal favourite of a breakfast paratha outlets 2 min walk, located opposite Palestine Hotel.
What let's the hotel down was its shower facilities, although adequate for solo travellers, it consisted of a simple cheap square shower cubicle with a shower curtain all the way round and not a shower screen. Still, it is what it is and decent for a few nights. Escalators were also surprisingly better than the nonsense offered at Emaar Grand Hotel, these actually work as expected. A solid 3 then for budget accommodation at an excellent location.
翻譯
asma_r@
標準雙人或雙床房
入住於 2025 年 5 月
夫妻/情侶出遊
1 則評論
10/10
超棒
發布於 2025 年 6 月 26 日
semua nya memuaskan... Terimakasih banyak.
akan kembali ke hotel ini lagi in syaa Alloh
翻譯
匿名用戶
標準三人房
入住於 2025 年 1 月
家庭出遊
7 則評論
4.5/10
發布於 2025 年 3 月 1 日
We booked 24m 2 family rooms, but as per size the dosnt even look like 15m room. Informed at reception about the size of the room but they said its for advertisement purpose only. Room was so consisted couldn't even stand 3 people at a time no spare space left. Taken over by 3 bed. It was actually 2 bed room but forcefully made 3 beds. Bathroom was too tidy and water dripping from sink. There was electric hazard and the door lock was broken hardly locked. The only things was positive ots location and at main busy road. Dosnt worth the money. Never going to book again due to its service, hazards, room size, broken toilet seat and front door locker etc.
翻譯
訪客用戶
標準三人房
入住於 2025 年 1 月
家庭出遊
5 則評論
5.0/10
發布於 2025 年 3 月 3 日
Extremely average hotel nothing fancy. Booked a 3 bed room with a tiny washroom that had drain issues. A young boy at the reception was very nice and chill but the other guy had some attitude issues. Book this hotel only if you wish to stay in makkah for 1-2 days otherwise you’ll suffer. Only good thing is it’s close to Haram.
翻譯
匿名用戶
標準雙人或雙床房
入住於 2025 年 6 月
夫妻/情侶出遊
1 則評論
9.5/10
極佳
發布於 2025 年 7 月 11 日
hotel bagus dan pelayanan oke jarak dari Haram 10 menit jalan kaki
翻譯
Salman Ijaz Malik
標準三人房
入住於 2025 年 1 月
家庭出遊
4 則評論
5.5/10
發布於 2025 年 2 月 27 日
On arrival check in promptly and with nice manner.
The rooms size is not too big.
Pictures are not same as on advertised.
Bed sheets are white and not with different colours.
Bathroom is so tinny hardly can’t stand inside. Location is not far from home by walking distance and on busy road.
翻譯
Barki1
標準三人房
入住於 2025 年 6 月
家庭出遊
1 則評論
7.5/10
發布於 2025 年 7 月 13 日
The location is quite good. The rooms are ok. The only complain is the bathroom. It is very small and the shower area is very congested. After you take shower water is floating everywhere in the bathroom floor as the water does not drain out quickly. After one person takes shower than the next person would find it really uncomfortable to shower next
We complained about it and then room was changed only to find out that is same for other rooms as well.
翻譯
訪客用戶
標準三人房
入住於 2025 年 8 月
家庭出遊
1 則評論
10/10
超棒
發布於 2025 年 9 月 9 日
it has been a great stay .. the reception Sara is great near to haram with a lot of shops along the way.. easy to find good cheap food.. will surely come again inshaa Allah
翻譯
Gherat khan
標準三人房
入住於 2025 年 8 月
商務出差
3 則評論
6.5/10
發布於 2025 年 9 月 14 日
The rooms are small having smell and the staff are knocking the doors multiple times for checkout before the time of checkout although there is a telephone in the room they can also call you to check out on 2 pm but they have come multiple time to the room for checkout.
翻譯
訪客用戶
標準雙人或雙床房
入住於 2025 年 5 月
夫妻/情侶出遊
1 則評論
5.5/10
發布於 2025 年 6 月 29 日
The bed ,covers and pillows are smelly
The TV remote wasn't working but they changed the whole TV when I asked them
The room service guys do only one thing,they make up the bed
No refilling for coffee until I asked them to do
The manager seems to be a good man but the staff are horrible
Last year I spent a week in Emaar Almanar ❤️ but it was completely different from Emaar Alkhalil
翻譯
omarpidani
標準雙人或雙床房
入住於 2025 年 5 月
夫妻/情侶出遊
3 則評論
8.0/10
很好
發布於 2025 年 7 月 1 日
The hotel is within a walking distance to Masjidil Haram, around 5-10 minutes depends on how fast you walk. There’s a closer extension prayer area near masjid in case you can’t make it earlier to masjid. Amenities are limited but the staff of the hotels, particularly Mohammad Rakib, was helping a lot. He would quickly help toping things up as requested. The hotel locates perfectly in the middle of local shops and Souk Al Khalil is also close. The price is good for someone who is from Australia. I would use the hotel back and recommend it to others.