馬卡蒂香格里拉住宿

Luxurious hotel in the physical sense but now dated and looking a bit tired. A lick of paint with the high VOC smell forced one of my friends to change rooms. In my room, the washing amenities were not provided upon check in and staff did not follow up with me afterwards. I chose this hotel based on my excellent experience at the Island Shangri-la in HK but was left disappointed with this one. Their only follow up with ne was. Questionnaire after my visit - but that’s too late… does not help me during my visit when I need it! They also totally messed me up when I was trying to get a taxi to a meeting. DON’T RELY ON THE HOTEL TO CALL A TAXI FOR YOU - they told me a taxi was coming… I waited…. And waited… then they finally told me it was not coming that they had not called one.. they were jusg trying to flag one down in front of the hotel… i was with a colleague and we gave up, walked down the road and 80m away found a taxi rank… with lots of taxis there! Why didn’t they tell is the taxi rank was close by?!