奧斯特納霍夫套房公寓的評論

我對我在這家酒店的住宿和服務感到非常非常失望。我預訂了2024年4月6日至4月19日期間的公寓套房，價格超過1900歐元。我需要住宿，以便能夠參加在美因茨舉行的第二次國家考試的筆試。我在到達之前就告知了服務人員這一點。不幸的是，我和我的同伴在第一間公寓裡幾乎無法入睡。天氣非常熱，而且聲音非常大。經過協商，我們搬進了另一間公寓。不幸的是，這聞起來有股煙味和男士香水味。這種氣味幾乎令人難以忍受，並導致偏頭痛。浴室的通風也不起作用。據服務人員介紹，這是因為「外國人」會登入那裡隱藏身分證。然後他檢查了整個房間，尋找可能的身份。但沒有找到。然後我們又得換房間。最後，我的同伴還得支付因搬家而需要的清潔費。建築非常漂亮，清潔工也非常有禮貌和友好。不幸的是，總的來說，這次住宿是一場災難！不幸的是不推薦。我非常後悔選擇了凱悅酒店。價格是一樣的。

如果沒有這樣的員工，住宿本身就會獲得五顆星。他陪我進了房間，花了10秒的時間給我解釋了一些技術性的東西，但我在匆忙中沒有聽懂。房間裡有很多技術，沒有知識很難打開燈。更不用說操作電視、咖啡機等其他東西了。我打算在美麗的市集廣場喝杯咖啡。當我下樓時，我仍然對接待員的忙碌節奏和不友善感到有點困惑，我發現我的夾克裡沒有房間鑰匙。接待員並沒有讓我放心，而是幾乎得意地說道，這將花費你10,000@。涵蓋了損失酒店裡的鑰匙 至少我希望接待員能幫我找到鑰匙而不是威脅。當我吃完晚餐回到房間時，我無法打開電視，被呼叫的一名員工也無法操作該設備，於是又叫了另一名員工過來。 1小時後，晚上11:00，只有一名員工來幫我拿一瓶本來每個房間都會免費的礦泉水L。

寬敞的公寓位於一棟 18 世紀的豪宅內，靠近美因茨市中心。一流的設施，包括淋浴和廚房以及友好/有趣的經理。有人警告我們有軌電車隆隆地駛過，但它們根本沒有打擾我們。總的來說，這個地方非常適合我們！

一座令人驚嘆的可愛建築。 公寓本身完美無瑕，設施齊全，在一天的觀光結束後回到這裡真的很愉快。 地理位置優越，毗鄰餐廳、商店、電車和市場。 由於新冠疫情，Stefan 在最後一刻竭盡全力幫助我們改變安排（謝謝！）。 馬可也讓我們感覺很受歡迎，就像在家裡一樣，很高興知道他在場，儘管我們根本不需要他。

直接從童話裡走出來！一個了不起的地方！美麗，乾淨，總體來說是一個非常好的住宿地點。俯瞰城市和美麗的花園。入住和與房東的溝通非常完美。下次我在美因茨時肯定會回來！

Our recent visit was simply incredible. Overflowing with history, every corner of the establishment exuded charm and fascination. The staff was not only helpful and humble but also incredibly knowledgeable, adding depth to the experience. From start to finish, it was an unforgettable journey through time.

Great property within walking distance of the best of Mainz and good parking area. Place was nice and perfect for a small family to stay for a few days.

Excellent location! No need to drive as everything is within walking distance. Marco was a fabulous “host” and was attentive to any needs or questions. Upgraded to a quieter apartment on higher floor. The room was spacious and clean. Although the streetcar vibration was noticed, it was not disruptive to sleep. Also streetcars don’t run after about 12:30am-6am, so we slept well. Nice kitchen with all you would need if dining in. Plenty of coffee, which was a huge plus! Hotel was beautiful, clean and spacious. Smell of sewer gas from bathroom was the only negative, which is common in older buildings. We kept the door closed and did fine otherwise. Parking was off-street and very safe. Lovely stay for those who wish to walk through Mainz and be close to everything. Christmas market was lovely!

We very much enjoyed our stay. It was very unique! It was a great location, the staff was friendly and helpful. We would recommend this hotel to anyone staying in the area.

Great experience, manager fantastic, kind and friendly Highly recomended

We arrived earlier than normal check in time and were met by a very friendly and welcoming agent. We were given a beautiful room immediately. Definitely a perfect place for walking and seeing the sights of Mainz

I have just returned from the Osteiner Hof in Mainz where I stayed for a week in the Bremen apartment with my wife. Whilst the location was excellent the apartment was very small. As you come in the door there is a small toilet and wash basin immediately to the right and a 4 inch step up to the rest of the apartment which you had to be aware of. My wife did manage to trip on one occasion. There is a Chaise Longue stuck in an alcove which is the only place to sit comfortably alone or side by side if you have a partner. No arm chairs. The kitchen is reasonably fitted out and there is a high table with 3 high bar stools which if you are small or elderly can be a problem. Leading off the kitchen is a small shower room which you have to manoeuvre into a corner to close the door. The shower is good though. The bedroom is a reasonable size and has a wardrobe. The bed was comfortable but the pillows were large square things which were impossible to sleep on, for us anyway. The windows were a good 7 feet up so no view. For almost a thousand pounds a bit pricey and more suited for a weekend rather than a week.

+. The location is unbeatable. - The “apartment” however which is a bedroom with a small kitchenette could need some improvement. Too dark, sparsely furnished and a window so high that you need a chair to open and close. The tram rattles by every five minutes which makes the place shake. Unfortunately also very poor internet!

Central sweet. Light sleepers: you can hear the tram but we quickly got used to it.