Main Beach的熱門4星級飯店

唯一優點就是挨着海洋公園，可以走路去，走路回來酒店休息睡個午覺，下午接着玩。。。缺點就是房間算一般吧，酒店內小童遊玩設施也一般般，酒店內餐飲也算一般，服務是更一般。。。從gift shop入園的時候用攜程訂單碼掃了進去的，中午回來休息後想要再進去的時候一通困難，説那個碼掃不了了，我們出來的時候需要蓋章的。。。這個也沒人提醒我們怎麼知道出來要蓋章。。。。下次不會再入住了。。。

Spectacular Ocean Views. Comfort , Cleanliness , Convenience , Car Parking under cover . Soothing sounds of the ocean . Swimming pools -: Heated Indoor . Outdoor tropical setting with Bar B que facilities . Rainbow Lorikeets visit daily on the balcony . No Smoking Property . ( includes Apts , Balcony’s and Common Areas ) Professional Staff .Incredible . Carla , Front Office staff as well and Maintenence staff all wear smiles and attend to your needs to make a holiday at Xanadu enjoyable. Managers Tony and Grace take the award for running the best Beach Resort on the Gold Coast . Congratulations . 10 out of 10 for all stars !! We thank you for making our beach holiday at Xanadu the best weeks of the year . Look forward to our return next year . ️

STAY HERE AT YOUR OWN RISK. The room at this resort harmed my children, was extremely poorly maintained and the customer service, and lack of care from management, was the worst I have ever experienced. We paid over $600 a night to stay in a 2 bedroom apartment and here were all the issues we experienced: - The room had multiple maintenance issues, many of which are a health and safety concern, and two issues brought physical harm to our children: there was an issue with their fridge which did not keep our food at a safe temperature causing our children to be sick. After bringing this to their attention there was no concern showed for the wellbeing of our children, no apology made, instead they told us that our matter was not urgent and, even worse, placed the blame on us, accusing us of “tampering” with their appliance. Why I would tamper with an appliance to cause my own children to be sick is unfathomable to me and it is clear that placing the blame on the customer was to avoid the very reasonable request I made of being reimbursed for the food that was wasted due to their faulty fridge ($81 for fridge items and $62 for breakfast out when we discovered that the milk had gone off despite being in date and only recently being opened). A small compensation in the scheme of an over $6600 stay. My child is still suffering medically a month after the stay and the manager has told us to employ a solicitor and that they will not compensate us. The hot water tap in the ensuite was broken, when rotating the tap to turn it off, it never turned to be completely off, instead it continued to rotate and the hot water came back on full blast scalding our child (a plumber came 3 days later to fix it, there was no apology made based on the harm that resulted). After the ensuite shower issue we then used the main bathroom shower which was blocked and caused flooding all over the bathroom and carpet into the hall (carpet remained uncomfortably wet for 2 days after this incident). Other maintenance issues included: the light globe in the laundry was not working upon arrival, there were insufficient kitchen utensils / supplies which was resolved when we informed them (one would think this would be checked beforehand), the child safety chain on the loungeroom blinds was broken, the door stop on the front door was broken, there were stains all over the carpet, holes in almost every wall, ripped cushions on the outdoor furniture, and the cot supplied (at additional cost) was musty and had cobwebs on it requiring me to clean it. - The spa in the common area was filthy. - Check in time was 2pm, at 2pm the room wasn’t ready, it was still being cleaned. Reception said that they would message us when the room was ready. Never received a message. - The room was supposed to supply milk, dishwasher powder, dishwashing liquid and laundry liquid. These were not supplied and we had to request them. The milk had not been delivered and then was never supplied. For your own

這是我們第二次入住奧斯卡,沒有失望。位置很棒,靠近有咖啡店,餐館和食品店的Tedder Ave。步行4分鐘到Main beach 住宿條件很好,有寬敞的一臥室公寓和免費停車場。浴室有點過時,牀有點小,我們喜歡。除此之外,我們很想再來

I’ve stayed at The Crest multiple times and will continue to do so. Location,price,customer service and beautifully kept apartments with a gym,pools and spas,really is my home away from home. I honestly can’t wait for my next break away,reception truly went above and beyond in their customer service,friendly caring and respectful.

These apartments are a good size and the one we stayed in had a well equiped kitchen. The pool/BBQ area is new and well kept, and the communal areas are really smart and well tended. Access to Tedder Ave is good, the view is impeded now with a large block opposite, and there was some construction noise. Road is busy, and at the weekend everyone with a noisy vehicle parades up and down until about 3am. The issue we had was with the management, and on the basis of this I wouldn't stay again, and have rated according to how the whole experience made me feel. I contacted them a month out to discuss bed arrangements, as there was flexibility in how these were made up. The manager advised that we would not be able to do this with an ******* booking, though the ******* site clearly gives the option or 2 double and 2 single OR 1 double and 4 single. The manager was negative about ******* bookings and asked me to cancel and book direct. He sent a text asking for AU$650 extra to put us in what he advised was a superior apartment on a higher floor, and advised we were currently booked for level 2, though on the phone he said it was level 3. I advised we hadn’t the budget for this and wouldn’t be cancelling the ******* booking as this gave us cancellation protection, a strong incentive for our booking. The day before travel he contacted me to ask about bed arrangements as if he had never spoken to me before. He was happy at this time to accomodate the requested bed layout, and said he would be putting us in the better apartment on a higher floor that had been previously mentioned (though he didn’t relate to the previous conversation). He didn’t ask for additional money at this time for this supposed better apartment. He was aware that I was arriving alone. When I arrived he immediately shut reception and said he was going to show me what we had booked, and what we could have. He took me to a 2nd floor apartment which was truly awful, and then up to a 13th floor apartment which was significantly better. He then asked for extra money to put us on the 13th floor. I felt so under pressure, and had so been dreading arriving on my own, I was concerned at this point that he would simply refuse our booking or put us on the level 2 unit. He then said “surely it’s worth an additional $100?” I agreed to pay this just to put a stop to this harassment; he isn’t exactly the friendliest person, which felt more intimidating. After the stay, which was absolutely fine though I felt on edge everytime I saw the owner, I found I had not received any ******* points. ******* stated that my booking had been cancelled, even though I could demonstrate that I stayed at the property and had paid them according to the ******* booking arrangements. The manager had cancelled this booking, even though in our first conversation I had specifically told him that I wouldn’t be cancelling the ******* booking and did not want him to do so. To make matters worse, I have been

在過去的十年左右,我們多次入住金沙,喜歡真正的海濱位置。我們的首選公寓是503,這是一個經過漂亮翻新後的2臥室2浴室公寓。它有一個驚人的景色,優質的傢俱,新的全廚房,石凳頂部和不鏽鋼的Smeg電器(它還有一個Nespresso機器,我住過的其他公寓沒有)和2個豪華浴室(一個有獨立浴缸)和我睡過的最舒適的牀。音響系統和3台電視是一個很好的觸摸。喜歡生活區的混凝土地板和臥室的軟地毯。在起居區和兩間臥室都有空調,以及帶洗衣機、烘乾機和浴缸的全套洗衣房,真是太好了。幾年後再次訪問,看到該建築羣已經完全現代化。重新粉刷了,新的陽台欄桿和瓷磚,公共區域都升級了,網球場和泳池區域也現代化了,地方看起來是全新的!經理芭芭拉和厄尼真的不能爲我們做足夠的事,保持這個地方一塵不染,花園修剪。這是一流位置的豪華住宿,沒有道路可以穿過,還有私人樓梯到海灘。也沒有道路噪音,也沒有起重機(主海灘正在進行很多施工)。我已經預訂了我們下次在金沙的住宿,迫不及待地想回去!

閱讀了一些評論後，我有點擔心。我讀過一篇評論，提到了一個特定的單位以及它是多麼可怕，但我再也找不到它了。很奇怪！ 不管怎樣，我們到了才發現我們在同一個單位！ 我們懷著忐忑不安的心情打開門，卻得到了驚喜。該單位很寬敞，可以俯瞰海灣的美景。它有我們需要的一切，而且能夠在飛回英國之前完成我們所有的洗滌工作（相當於 4 週的時間），真是太棒了。步行不遠便可抵達電車。當他們為黃金海岸 500 大賽做準備時，我們就在這裡，但即便如此，事情似乎也沒有變得更忙。 它有點過時了，有些家具真的很破舊，但這並沒有影響我們的住宿，而且我不會以最好的裝飾提供出租的房產，因為它會被損壞。 總而言之，物有所值，我們喜歡公寓的生活。我們一直都是飯店人，但這次經驗讓我們重新思考。

公寓很寬敞,比我們以前住過的地方大。很乾淨,所有的現代電器都讓人很舒服。 完美的位置,商店和餐館。 工作人員非常友好和樂於助人。 肯定還會再來的!

在結束忙碌的旅行或商務活動之後，這間孔泰薩假日公寓是您放鬆身心的絕佳地方。所有客房均禁煙。 您能在這間飯店的部分房間找到海景。預訂景觀房型，享受獨特入住體驗。 每個房間均有設備齊全的廚房，另加上冰箱及洗衣機等一系列器具。前往室外，或室內的游泳池鍛鍊身體，也能單純放鬆身心。 入住期間，您可以到飯店的spa或三溫暖好好慰勞自己。 前往 健身房繼續您的健身習慣。在這間酒店式公寓，您還能使用花園及自動販賣機。 這間設施齊全的飯店亦提供 行李寄存及 乾洗。如果您打算開車前往飯店，可以考慮將車停在飯店停車場。