莫沃希爾頓逸林飯店

Great location on the NJ/NY border. 30 minutes to the Catskills and West Point. Cookies were great and the gym was adequate. Skip the restaurant and bar attached to the hotel.

Thankfully, we were only here for 1 night; just a place to lay our heads. Anything longer and we would've had to find somewhere else. The staff was helpful but the hotel is clearly neglected. I don't need to list everything. Hotel management certainly knows the property needs work and any guest thqt stays here will too.

Wish the front desk would answer my husband left a new lightweight jacket and shirt. Try to retrieve WOW. The mattress on the bed I ended being in a hole. I’m not 180lbs Seeing my chiropractor this week.

A Nightmare at Double Tree by Hilton Hotel Mahwah in New Jersey: Rude Staff and Manager, Premature Eviction and Demanding a Refund I am writing to express my utmost disappointment and frustration with my recent stay at Double Tree by Hilton Hotel Mahwah in New Jersey. The series of unfortunate events, including encounters with a rude front desk agent named Samantha, an unhelpful manager named Howard, and an unwarranted eviction of my family from our room on the final night of our stay, has left me and my family deeply dissatisfied and demanding a full refund. Their behavior was inexcusable and fell far below the standard of service that I, as a Hilton Honors Diamond member and as a paying guest, should have received.

When we arrived, even though we are Hilton Honors members, they wouldn't allow me to get credit for the stay. There was no cleaning service because they were short staffed - they put a note under our door about that. Our TV didn't work so the front desk clerk came up to see if he could fix it but he had no idea what to do to remedy the situation. When we tried to check out, nobody was at the front desk for over 10 minutes so we just dropped the key and left.