皇家菁英飯店

An enjoyable trip, the rooms in the location are very comfortable and well kept. The hotel even provided the facilities such as swimming pool,which are well maintained. The hotel workers are also very hospitable and are quick to provide service.Especially kala provide a good service..

We took a one night halt on the way in this hotel for our trip to Munnar. Very unwelcoming experience the moment we entered the hotel. Would never recommend to stay at this hotel if you are coming in your own car or coming with your family. Come out of the hotel and you will be welcomed by smelling garbage drums. Very tough to find the entrance. Entrance at Congested roads, found very tough to find the entrance. Dark road leading to Basement. The security started banging our car when we were struggling to find the parking area. We brought heavy luggage’s and there is no lift to carry the luggage’s from the entrance. In the end the hotel staff who helped bring down the luggage broke our suitcase handle. We gave him 100 rupees for helping us, but he demanded I give more money. Local lodge feeling when you walk the pathway leading to the hotel. Only good thing was the spacious room. Bathrooms though looked clean expect the bathroom to be wet always because of poor draining system. Had a poor sleep because of low quality beds. In the end a pathetic start to our road trip to Munnar.

I've found somebody inners in the bathroom, soon after I've checked in, also there is no clean door mat ( is soiled) also the floor and bathroom are not in a clean condition. I've never expected this from such a hotel