馬德里市長佩斯塔納廣場飯店(Pestana Plaza Mayor Madrid)

Very good hotel and location, amazing spa. Room are very comfortable. Great and super friendly people at reception. Thanks

La ubicación es inmejorable. Nos hicieron un upgrade gracias a la llegada. La piscina cierra pronto sin embargo no te ponen pegas para quedarte un rato más. El Spa interior está incluido y está fenomenal. Muy recomendable en general.

Slightly below expectation given the layout of rooms. Value for money is not great.

great location, super nice and profesional staff

WE ARRIVED ON Dec 25th AND MY FATHER PASSED AWAY SO WE HAD TO TAKE A FLIGHT BACK TO LOS ANGELES, WE ONLY USED 1 NIGHT AND WE EXPLAINED THE SITUATION TO THE HOTEL AND THEY HIT US WITH ONE ADDITIONAL DAY AS A CANCELLATION FEE!!! THAT IS NOT RIGHT, THEY DIDNT WANT TO WAIVE THAT FEE, NEVER AGAIN!!!

Perfect location. Elegant hotel, every detail from the flowers, to the handwritten welcoming note at the room made the whole experience unique. The SPA offers world class treatments and a very cosy indoor pool for the winter time. The food at the restaurant was complimented by a live Flamenco show. Absolutely incredible.

What an incredible place. Every encounter with those who work there, from the restaurant to the front desk to the cleaning staff, was impeccable. These folks really know what they are doing and how to make their guests feel at home.

Good points: location, breakfast, staff, service, cleanliness, restaurant. Room for improvement: my bed mattress had had its day, the temperature of the shower water jumped up and down on its own (not sure if it was a localized mixer problem in my room -315- or a generalized problem throughout the hotel), the sink+shower area not separated from the sleeping area gave a sort of youth hostel feel, the price for a double room with breakfast, in the range of 400 euros per night, is definitely expensive for this category. Overall 4 out of 5. I would go back again.

El personal es muy atento y las habitaciones son lindas, es un hotel super céntrico y bonito tiene un encanto de una propiedad antigua. Puedes caminar a todos lados que es muy conveniente. Ademas tiene alberca techada con sauna, que es una bendición al regresar de dar un largo paseo por la cuidad. El desayuno es rico y variado tipo buffet este se sirve en la terraza interior que tambien es un lugar mágico.