麥迪遜東速8飯店(Super 8 by Wyndham Madison East)

The only redeeming thing I can say about this place was the check-in lady was so friendly. From there it was all down hill. The rooms were run down and dark. It took 5 minutes to get hot water. Wifi was extremely slow with disconnects. And the clientele reminded me of a no tell-motel. The lobby CLOSES between 11:00pm and 6:00am. If a taxi picks you up during that time you have to carry your luggage around the building in the parking lot to the entrance door in freezing weather.

My experience has been pleasant since I've arrived. There's a certain staff member that works front desk & she has been nothing but amazing to us. No breakfast tho which is a bummer since it claims we are paying for that luxury..

I appreciated the friendliness of the motel staff.

I like this place but they always put me in the back where the interstate is just across the parking lot so it’s very noisy. I think I would rather pay a few dollars more and stay somewhere else

Just stayed the night. It was clean, quiet and affordable.

I generally take negative reviews with a large grain of salt. Some folks will find things to be unhappy about no matter where they go, and some just like to complain. That is not the case here. The negative reviews are justified. Believe them. I am not picky about lodging. All I require is a clean, safe room. I'm only there to shower and sleep. I don't mind an older facility that's showing wear, or a bit of noise, as long as it's clean and safe. All this to say that I don't have very high standards for lodging, and this place still failed to meet them. We arrived around 9:30-10pm and waited at least 15 minutes for someone to show up to check us in. The check in area is a glassed in window just inside the entrance (see photo). Very strange. They do have a normal front desk and lobby but they are secured - you can't access it without a room key. So it seems they feel extra security is necessary for the lobby area, but we didn't need a room key to access the elevators or room hallways, so extra security isn't necessary in the guest area? That was disconcerting. The room was terrible. The chair was dirty and stained. The floors were so dirty that the bottom of my feet were getting black after walking around barefoot for just a few minutes (that was the only place I walked barefoot all day). The shower wasn't clean. We wished we'd brought shower shoes. The sink had some kind of a clog - it drained very, very slowly. The mattress and bedding were dirty/stained. And worst of all, there was evidence of bugs in the bed, like between the sheets. Unsure whether they were bedbugs. I suspect not, but we will be monitoring for bites just in case. We ended up running to Walmart just before they closed to buy our own bedding, which we put over the top of the hotel's bedding, because I wanted as many layers between me and that mattress as possible. (We didn't ask for a new room because they were sold out, and even if they did have another room, who's to say it would be any better, and we wanted to buy new bedding before everything closed and that wasn't even an option any more). If there had been other rooms available in town, we would have asked for a refund and left, there was nothing else available. Aside from the main lobby, which was fairly clean, the common areas weren't any better than the room. Floors in the hallways and elevator looked like they hadn't been cleaned in weeks. There was a sign asking us not to pile trash on the floor??? This was right next to a trash can, so I can only assume it's because the trash can was not emptied regularly. Why else would it be an issue? And the pool. Oh wow, the pool. (see picture) To be fair, I assume it wasn't open for the season yet. In WI, mid-May is kind of early for outdoor swimming, so that's understandable. But it had not been emptied or covered or apparently maintained in any way during the off season. It was a green, scummy, disgusting mess. You couldn't see more than a few inches down. I cannot imagin

Breakfast was not good. Customer Service was not good. Need a better breakfast. Maid service daily. Beds should be made and fresh towels supplied as necessary. Also, always extra toilet paper. The staff needs to check reservations because my husband has COPD and had trouble walking from the wrong room to the right room. No one offered to help carry luggage.

Property was dirty inside and out. Our room was cleaner than the hallways and lobby, thankfully. It is right on the interstate and it sounds like the trucks are driving through your room all night. There is no breakfast.

We had a horrible experience at this Super 8 location. We checked in at 11:55pm after a long day of traveling and delays to a room that was filthy and uninhabitable. The first thing we noticed was the terrible odor. I'm unsure what the duct tape on the discolored portion of the wall in the closet is, but it looked unprofessional. The tile floor was cracked in the bathroom and the bathtub was dirty and stained. I'm afraid of what a black light would've revealed on the bed because what was apparent was disgusting. The sheets were stained with green spots and the comforter was stained with black splotches. The bed spring was also badly stained and had no sheets or bed skirt around it. The gray and white striped curtains were stained. The front door was dirty as well as the walls next to it. We felt unsafe to stay in the unsanitary room for even one night. We immediately found other accommodations after being told by Kobe we would have to wait until the next day to speak to a manager. I have tried multiple times to speak with the property manager and my calls have been ignored. When we finally got through to the corporate office regarding the stay and asked for a refund because we checked in and immediately checked out. Their response was because we did not cancel the reservation outside of 24 hours prior to the stay we forfeited two of the three-night stay. We didn’t know that the rooms were going to be so disgusting before check out because online the pictures show it to be very clean.