厄齊沃特飯店(The Edgewater)

The hotel appeared nice but our room was disappointing. The carpet was stained and looked dirty.

If you’re on a lower floor (1-4), you’re in the basement levels of the building. They told me they fill these rooms last, and I understand why. These rooms are cave-like: dark, smaller than rooms on higher floors, and with very low ceilings. Even if you pay for a lakeshore view, know that you could be on the 11th floor (a spectacular view full of light and with a larger bathroom and double vanity, a table and armchairs) or on the 1st floor (where you have none of the above and your room opens up to a pier full of tourists and a sidewalk with frequent passersby, so that you feel you’re in a cage on display). The rooms cost the same amount but are not at all comparable. If you ask to be moved or tell the front desk staff the room is not what you expected or that you didn’t enjoy your stay, tough luck. Don’t expect any Midwestern customer service. They don’t care. In short, if you stay here, don’t pay extra for the view because you may not get that but you will get a hefty hotel bill.

I stayed at the Edgewater a few years ago my daughter goes to UW and it was great! This time it was not so good. They seem to be short staffed . First my room was in the other building and you have to take a tunnel from the main hotel or walk outside. My room was small over looking a frat house and it was noisy they were having parties. The spa is in that building and was excellent I had a facial. Someone had left there room service tray by the elevator and it was there for 2 days and was still there when I checked out on day 3. We went to Augies for something to eat and all the tables were not clean lots of used glasses and beer bottles. It was self serve no waiters. The bar tender said the bus boy sometimes is never to be found. My stay was disappointing for the price of the hotel. Hopefully they can get more staff.

Weekend wedding too loud until 12:30am cannot sleep

Plenty of onsite restaurants and bars to make everyone happy and content. Beautiful lake view and in the winter ice skating is available!

I had a great time at The Edgewater. They have attentive staff and plentiful ways to get ahold of the staff. They text you after you settled in your room, room service is offered still til 10 pm. Enjoy that.

Had an amazing time at this hotel. Just what my wife and I needed! Highly recommend.

We always stay at the Edgewater whenever we come to Madison. Rooms are comfortable. Worth paying extra for a lake view. The Statehouse is always a bit of a mixed bag. Overall, the food is usually quite good, but the servers are often a bit inexperienced. We had Thanksgiving dinner there this year. The turkey and the gravy and the cranberry sauce were excellent, but the side dishes were not very good. And they ran out of the pumpkin pie. We ordered room service for breakfast which was mostly fine, except that one morning they forgot to toast the english muffin.