We stayed at the Home2 Suites by Hilton over Christmas 2022. We stayed at a Hyatt property in 2021 just across the street from this hotel and, because it was a Hilton brand, we expected pretty much the same level of hotel. WRONG on our part! Hilton may be the parent company, but this is about as far from a Hilton as you could get. We could barely get a ”hello” out of any of the staff while we were there. Very unfriendly. They weren't mean-spirited...they were just very stand-offish and lacked any kind of hospitality you'd expect from a Hilton brand or from most any company in the South. No one ever said, ”Happy Holidays,” or ”Merry Christmas,” the entire time we were there. On one occasion, we came down around 8am and no one was at the front desk for at least 20 minutes. Other guests came and went with no help either. We eventually gave up and went back to our room. One positive note about this hotel is that they have a great breakfast. The downside is that you never really know WHEN it's going to be served. We were told that on the weekend, it was open from 7-9am and from 6-9am on the weekdays. It was pretty standard that the opening was usually around 8 to 830 each day but they did close service
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