馬科姆縣有接送服務的飯店

新裝修了 風格小清新不壓抑 很乾凈 前台小哥哥的美甲比我的炫多了 早餐比同系列酒店豐富 牀品乾淨 比一般標間大

1.整體的清潔感,地方安靜,廁所好像有“醫用級”沖水,這一點很欣賞,也欣賞了衛生間的風扇。2.露絲(服務員原籍英國)我非常出色。我希望他們能一直保持她。我很少遇到這麼樂於助人、友好的人。3.有一天晚上,我可以在大廳聞到香菸的煙味,在房間裏聞到一點菸味。我沒有打電話給辦公桌,因爲我不知道他們能做些什麼。我幾乎每次住酒店都會遇到這種情況,因爲人們都是******。我希望有一種技術能夠精確地識別這些人,我希望他們可以被驅逐。由於我對這種氣味的敏感,我度過了許多不眠之夜。電梯一度聞起來有濃烈的鍋味。再次,人就是自私。4、我當時在3樓,淋浴水壓差,水最多是暖和的。可能工程部可以看一下這個(我發郵件給酒店瞭解了這個)。5.我只要求我的房間被整理一次,而且我從來沒有得到新的浴巾。我習慣了手巾,第二天要求使用浴巾(因爲我的房間沒有被整理)。我猜他們只是根據要求刷新房間,這很有道理而且省錢。我對此沒有問題,但最後還是要了廁紙和毛巾。6.土地看起來有點破舊,巨大的****增長。7.我沒有看很多電視,但當我看的時候,DirecTV一直停播。這令人失望。我給他們發了電子郵件,建議他們看看這個。8.空調變冷了,我很感激,但是,除非我把溫度調得相當高,否則它似乎永遠不想關機。9.有一天,我與門發生了一個令人不安的問題。我離開房間去開車,聽到身後的門關上了。我回來時,看到門半掩着,結果它沒有完全關閉,因爲鎖釦前鋒板變得沒有擰。幸運的是,我的貴重物品沒有被碰過。我打電話給露絲,她馬上把它修好了。我現在想知道它沒有正常工作多久。室外垃圾桶溢出。11。位置很好,3分鐘內有很多食物和購物選擇。

This was among the worst hotels I have ever stayed at (and I am fairly well travelled). It started with horrible front desk support. They struggled with something as basic as checking us in and giving us room keys. We had three rooms. All had mold/mildew in the bathrooms and most of the electrical outlets were not functioning. My daughter was on crutches and we found that not all of the building entry doors were ADA compliant (need somebody to open the door for her). The cleaners routinely left here carts in the middle of the hallway blocking the passage. This happened on both days we were there. The personnel at the cafe was nasty and could not be bothered to answer our questions. Of note, the cafe also closed at 9:30am; which seemed fairly early to me). In the gym 4 of the 6 pieces of equipment were not functioning. We asked for maintenance to come and they said on the way. An hour later and they still had not shown up so we had to get on with our day. All in all, this was a rundown, poorly operated hotel which was not in keeping with my usual experiences with Marriott or other Courtyard locations. I strongly recommend you avoid this hotel.

優點:位置。酒店在一個安靜的住宅區,靠近餐館和購物場所 外部:連鎖酒店迷人。漂亮的庭院 房間大小:寬敞的1間和2間臥室套房。設備齊全的廚房 牀:舒適,雖然有點軟 早餐:冷熱食物的良好選擇。脆培根!公共區域:舒適和熱情 缺點:維護和維護:浴室形狀特別差。牆壁上剝落的油漆。沒有滑底的浴缸沒有正確擦洗,導致底座上有灰色殘留物。缺乏對細節的關注:我們入住的第一個房間沒有任何工作電話。工作人員似乎對這一安全問題無動於衷。兩次報告了問題。顯然,週末維修人員無法使用。最後,當我提到星期一我會與經理聊天時,我們提供了一個不同的房間。新房間在起居區有燈罩,一個鉤懸垂。這不是客房服務可能錯過的東西。只是缺乏關懷。牀上用品雖然乾淨,但牀單上有可見的污漬。這些牀單應該已經更換。根據我們住過的其他Staybridge地點,不符合Staybridge標準。

今晚是我第三晚在酒店。我知道他們只在四晚後進行禮貌的清潔,但我經常在希爾頓酒店旅行,通常在兩晚後,我可能訂購到房間的食物需要丟棄,毛巾需要新鮮,咖啡需要補充的。今天早上我打電話問他們能不能做那些事情,以及他們應該做牀。然後經過前台,確保我的請求將被執行,他們向我保證會。我很抱歉來到前台打電話,但解釋說,在過去的三個星期裏,在希爾頓的最後兩次訪問中,客房服務沒有履行他們的職責。話雖如此,他們笑了,說哦不,這些都是我們做得很好的其他財產。我不得不解釋,作爲一個朋友,作爲一個公司,因爲我在美國各地旅行,我只想讓客房服務,這就是我一直在尋找的,不管誰擁有酒店。所以又過了漫長的一天,我走進房間,除了正在鋪牀,一切都做了。這通常不會是一個大問題接受牀單不適合牀很好,每晚都從角落裏走出來。所以,過了兩個晚上,我覺得讓他們鋪牀很好,這樣我今晚就不用再鋪牀了,所以我今晚不得不再鋪牀,明天將是我在這裏的最後一晚。我不確定他們是否會來鋪牀,以便當我在漫長的一天後回家時,牀將被鋪好。這將是很好的,但我認爲這些天你不能再指望良好的服務了。就像我說的,我是鑽石會員,有數百萬分,但服務不是很好,在這家酒店非常失望,第一次住這裏,10年來每年來密歇根兩次所以下次旅行我可以試試另一個希爾頓品牌。

食物很棒。喜歡咖啡!!!這是我們家外在的家,探親的時候。我的孫子喜歡游泳池!!這是我們兩個月以來的第二次入住。很乾淨...牀很舒服。我們會一次又一次回來的

I was extremely disappointed with our stay. The hotel was dirty - from the entrance, to the lobby, hall and the room. The halls were filled with litter on the floors. Our room had not been vacuumed - trash in every corner. The fridge was dirty, the vent in the bathroom was covered in dust. The wash clothes looked like they were cleaning rags (very dingy). Lots of people walking the halls and going to the rooms with the cleaning person . I believe, they only change sheets as the place is really dirty. We couldn't get the urine smell out of our room despite odor killing disinfectant and room fresheners. Breakfast - they don't have the pints of milk as seen in the images, there is a pitcher of milk that stays in the small fridge it was there all night until the next day for use. No pastries. They said we had to wait for the guy that was on call to come in before we could get a plunger for the toilet. 2 hrs later, my husband went down and there were two of them behind the counter. an employee kept his truck parked at the entrance each night and the alarm went off every few minutes. Most of the staff was very unfriendly and appeared and sounded annoyed that you were there. There were 2 that spoke pleasantries out of the 7 that we encountered. I will never stay here again and don't recommend it.

我一家八口參觀了這個酒店,作爲冰球比賽的一部分。作爲一家8口之家,我們需要一個房間的最大數量,並預訂了2張牀的“套房”,他們的網站稱其爲“套房”。他們的網站清楚地說,這個房間是“單獨的座位區”,帶有一個拉出沙發。像99%的宣傳這個的酒店,這通常意味着有一個單獨的房間。所有,是一個牀的遠端的沙發。他們的網站上也沒有這個房間的照片,它是空白的。看起來他們真的嘗試誤導你。我們喜歡獨立房間,這樣我們的小朋友可以早睡,大一點的可以晚睡一點,在這種風格的房間很難做到。客房管理員也很粗魯。我們訪問的週六上午,在我們離開之前(早上8點)我們要求我們的房間在早上打掃。我們在下午1點回來,房間沒有打掃。我們開始準備午餐時,有人敲門,工作人員想打掃。我們告訴他們我們在吃午飯,他們堅持,表示他們想回家,他們不得不做我們的房間....不舒服!我們最後一天要求延遲退房,這樣我們的6個孩子就可以使用游泳池,這沒有問題。在我們出發前30分鐘,門外又響了一聲--客房部--他們粗魯地告訴我們,我們不應該在那兒,他們需要打掃房間。我們告訴他們我們延遲退房,這是一個星期天的晚上,無論如何他們不可能在那天晚上忙於辦理登機手續,他們突然沖走了。游泳池很好,很暖和,但從來沒有毛巾。我們星期天在開幕時去了,沒有毛巾,人們會認爲你會在晚上洗衣服,早上打開游泳池時,會充分儲存。早餐很好,酒店狀況良好。

這是一個不錯的愉快的時光，員工位置很好，很安靜

I want to give this place 5 stars because the building seems brand new and has a lot of potential. There are a lot of problems with this hotel. It seems like that housekeeping is non-existent throughout the hotel. There are crumbs, grass clippings and food debris everywhere. In the dining area, lobby, stair wells and hallway during my 3 day stay. The gym had no towels and no sanitizing wipes to clean the equipment. I called down to the front desk for sanitizing wipes and towels and the agent said “I’ll bring you towels.” The business center had non-working computers. The breakfast was out of everything at 830-900 every single day. I was here on the weekend. The lady working the kitchen was disorganized. The food stations were not cleaned, nothing was being filled, and the garbage had no liners so everyone was throwing trash in a box with no liner in the bin. I can understand one day but this was every single day. They need to hire her more help. I have never experienced this at any HOMEWOOD suites. Ok, the positives. My room during check in was very clean, it was quiet, comfortable, and the gym is very nice. The gym is very big and has everything you need for a full work-out. Free weights, elliptical, bikes, treadmills, medicine balls and a pulley station. I hope management fixes everything because this place has a lot of potential.