SSven FBGreat Hotel in a wonderful old Château and a amazing park around. To the city of Maastricht about 25 minutes by bicycle. We missed a kettle and some coffe/tea and a fridge in the room. apart from this a very nice, modern room and a good breakfast. Try the bistro in the historic part of the hotel with high quality dishes.
MMohamed Sameh SolimanHotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.
MMan KitGreat location; walking distance to the centre. Friendly staff and appreciate the welcome snacks and lounge area with free coffee and tea. Definitely will stay again when on business trip again in the city.