阿梅隆盧塞恩芙羅拉飯店的評論

住宿方回覆: Thank you so much for your wonderful feedback and perfect rating!We’re thrilled to hear that you enjoyed your clean, spacious room, the convenient location, and the early check-in. It’s also great to know that our breakfast selection and the complimentary bus tickets added value to your stay.We truly appreciate your kind words and hope to welcome you back to Lucerne in the near future.Best regards,Andreas and the AMERON Luzern Team

住宿方回覆: Thank you for your wonderful feedback! We're delighted to hear you enjoyed the excellent location and the comfort of your room. It's great to know that the complimentary minibar added to your experience, and we appreciate your understanding regarding the available amenities.We look forward to welcoming you back on your next visit to Lucerne!Best regards,Andreas and the AMERON Luzern Team

住宿方回覆: Dear Jocelyn, thank you for your wonderful review! We're glad to hear that our front desk team was friendly and attentive, and that you enjoyed the complimentary drinks in the minibar. It's great that our location made it easy for you to explore the city. We hope to welcome you again on your next visit to Lucerne!Best REgards, Liuva Ruano & the AMERON Luzern Hotel Flora Team.

住宿方回覆: Thank you very much for your wonderful feedback and perfect rating.We’re delighted to hear that you enjoyed our location, just a short walk from the train station and the boats — it truly makes exploring Lucerne and nearby destinations very convenient. We're also pleased that you appreciated the beautiful surroundings, the cleanliness of the room, and the quality of our facilities.It would be a pleasure to welcome you again on your next trip to Lucerne.Kind Regards, Liuva Ruano & the AMERON Luzern Hotel Flora Team.

住宿方回覆: Dear guest, thank you for sharing your experience with us. We are pleased to hear that you enjoyed our central location. It’s great to know that you appreciated the peaceful atmosphere despite being in the heart of the city.We are glad that our location made your onward journey to Geneva convenient. Should your travels bring you back to Lucerne, we would love to welcome you again.Kind Regards, Liuva Ruano and AMERON Luzern Hotel Flora Team.

住宿方回覆: 親愛的 Wing，謝謝您的好評。我們很高興聽到您喜歡我們便利的地理位置、現代化的設計和前台團隊的周到服務。我們期待在不久的將來歡迎您的到來。

住宿方回覆: 感謝您對我們前台團隊的好評，並分享您的入住體驗。很高興您的旅行枕很快就找回來了。關於迷你吧，我們很高興地通知您，迷你吧僅適用於部分房型，並非所有房型都提供免費迷你吧。對於由此造成的任何困擾，我們深表歉意，並感謝您的理解。如果您有任何回饋或需要協助，請隨時與我們聯繫。此致，Liuva Ruano

住宿方回覆: Thank you so much for your wonderful feedback! We’re delighted to hear that you were satisfied with the size and cleanliness of your room, and enjoyed the breakfast selection. It's great to know that you appreciated our front desk service and the hotel's convenient location near the train station.We’re happy to hear that you recommend us and hope to welcome you back soon.Best regards,Andreas and the AMERON Luzern Team

住宿方回覆: 感謝您分享您的經驗！我們很高興得知您喜歡我們位於中心的位置和周到的設施並給我們留下了積極的印象。很高興聽到入住和退房過程順利且有效率。您的回饋非常寶貴，我們將研究這些方面，以提升客人的體驗。

住宿方回覆: Thank you very much for your perfect review and your lovely comments!We’re delighted to hear that you found the room spacious, quiet, and cozy, and it’s wonderful to know you’d recommend us to your friends. Regarding your wish for a room with a lake view — please note that our hotel only offers rooms facing the street or the inner courtyard. However, feel free to mention your preferences before your next stay, and we’ll do our best to allocate the most suitable room available.Looking forward to welcoming you again!Best regards,Andreas and the AMERON Luzern Team

住宿方回覆: Dear Guest, thank you for your wonderful review! We're delighted to hear that you enjoyed our central location and found it convenient for exploring the city. It’s also great to know that our friendly staff and clean, comfortable rooms contributed to a pleasant stay.We truly appreciate your kind words and look forward to welcoming you back on your next visit to Lucerne!Best regards, Liuva Ruano & the AMERON Luzern Hotel Flora Team.

住宿方回覆: 親愛的客人，感謝您的正面評價並花時間與我們分享您的想法。我們很高興聽到您喜歡我們位於中心的地理位置並且發現空調是一個驚喜。雖然房費中並不總是包含早餐，但我們很高興地通知您，提前預訂即可享受早餐，費用為每人每天 25 瑞士法郎。或者，您也可以在入住當天早上自行添加，費用為每人每天 28 瑞士法郎。 我們很高興歡迎您下次再次訪問盧塞恩 - 謹致問候 Liuva Ruano

住宿方回覆: Dear Guest, thank you for your feedback. We're happy to hear that you appreciated our convenient location near the train station and enjoyed the general environment of the hotel. We’re truly sorry about the smell and the noise due to nearby construction. We understand this may have caused inconvenience during your stay, please note that your comments are important to us, and we’ll do our best to make future stays more comfortable.Kind Regards, Liuva Ruano and the AMERON Luzern Hotel Flora Team.

住宿方回覆: Thank you for your detailed and positive review! We are delighted to hear that you enjoyed our convenient location. It's wonderful to know that our proximity to these landmarks added to your stay.We appreciate your kind words about the room's cleanliness and the complimentary mini-bar items. We're glad you found value in these amenities.It’s also great to hear that our front desk staff made a positive impression and that you enjoyed the complimentary city transport pass.Your feedback is greatly appreciated, and we look forward to welcoming you back in the future!Warm regardsAndreas and the AMERON Luzern Team