奈洛比的豪華飯店

「我們在酒店度過了非常愉快的時光。在我們入住之前,期間和之後,Bruno在禮賓部提供的服務都是一流的。他幫助我們安排私人車輛在我們抵達前參觀不同的旅遊景點,我們設法最大限度地增加我們兩天一晚的住宿時間,參觀紀念品商店,長頸鹿公園和國家公園,在抵達時立即放鬆晚餐前提供酒店按摩服務。 他還幫助我們預訂了3家不同的餐廳,食物都令我們滿意。 再次感謝布魯諾的高效和周到的服務。我們的住宿不能再好!」

「very good，乾淨衛生，算內羅畢最好的酒店之一了。最主要是很安全，安保做的好，進出的包裹行李檢查，車輛檢查，還有警犬上車檢查車輛。這是我們需要的」

「凱悅酒店位於市中心,方便您在薩里特中心對面,那裏有各種可愛的餐廳。工作人員很棒,總是隨時準備協助提出大大小小的要求。我們預訂了家庭狩獵之旅,預定在早上6點選擇;餐廳很棒,可以在凌晨5點爲我們的女兒提供weetbix,這非常感謝。西蒙,傑克遜和埃迪都非常有幫助」

「I recently stayed at the Argyle Grand Hotel near Nairobi Airport for a short transit visit and overall found it to be a well-designed and welcoming property. From the moment we entered, the grand high-ceiling lobby left a strong first impression. The space is both elegant and vibrant, with a lively café that adds to the hotel’s energetic atmosphere. Although our stay was brief and we didn’t get to explore the entire property, a few key observations stood out: Room Comfort & Facilities The room was spacious, well-maintained, and offered a comfortable environment for rest. All essential amenities were available and thoughtfully arranged. However, one practical inconvenience was the design of the bedside power sockets. If you’re using a larger adapter—such as the standard Apple three-pin plug—you won’t be able to connect it properly due to the tight placement. A more flexible socket layout would greatly improve guest convenience. Room Service Pricing We attempted to order a glass of juice and were quite surprised by the pricing. The staff informed us that a single glass of juice costs KES 900, with an additional KES 1,000 delivery service charge—surpassing the cost of the item itself.As someone with over 18 years of professional experience in the hospitality industry, this was the first time I’ve encountered a hotel charging a room service delivery fee that exceeds the price of the item. This pricing structure felt unreasonable and could certainly benefit from greater transparency and guest-friendly adjustments. Reception & Staff The front desk team was highly active and professional. They ensured all guest details were carefully managed and provided helpful support throughout the stay. Their warm demeanor and attentiveness were much appreciated. Shuttle Service The hotel provides an airport shuttle service, which is a valuable and convenient offering. The driver was polite and extremely helpful. However, punctuality was an issue. We were informed that the shuttle would depart at 5:00 AM, and we arrived in the lobby 10 minutes early. Unfortunately, the shuttle left 15 minutes late because other guests were delayed. For an airport transfer, such delays can cause serious inconvenience—especially for guests with early flights. We recommend enforcing a maximum wait time of 5 minutes to ensure fairness and timeliness for all travelers. Noise Levels While the room was otherwise quiet and relaxing, there was noticeable music playing in the evening, which may disturb light sleepers. This is something to consider if you’re seeking an early night before a flight. Final Thoughts The Argyle Grand Hotel offers a visually stunning environment, comfortable accommodations, and excellent service from its staff. With a few adjustments in pricing policies and shuttle scheduling, it has the potential to deliver an outstanding guest experience. For those transiting through Nairobi Airport, it remains a solid and worthwhile option for a short stay.」

「I recently stayed at Golden Tulip Westlands Nairobi and overall had a pleasant experience. The hotel is fairly new, well-maintained, and in a convenient location. The staff were friendly and welcoming throughout my stay, and the room was comfortable and met all expectations. Breakfast was also very good with a nice variety of options. However, I was quite disappointed with the swimming pool. It was not properly maintained — the water was dirty, and the surrounding tiles were broken, making it unsafe to use. Unfortunately, this was a major downside to an otherwise good stay.」

「一個古老的有歷史的酒店，窗外就是繁華的大街，小缺點晚上有汽車聲。當地人都知道這個酒店，在市中心區域周邊餐飲購物交通方便，距離KICC展館約700米，可以走過去。服務很熱情，安保嚴格，安全可靠。酒店自助早餐品種豐富」

「服務熱情周到，這裏每個人都會對你的需求給予熱情迴應，感謝查理斯Charles免費幫我升級了房型，入住體驗非常好，兩邊窗景就可觀賞到內羅畢市區景觀，淋浴設施非常衞生乾淨，Safari結束後住在這裡是我最明智的選擇」

「Świetny hotel ,Monika zadbała o czystość rewelacyjnie w życiu nie widziałam takiego serwisu ,hotel w lesie nowy desing mega ,dużo atrakcji bart restauracje ,wspaniała obsługa ,polecam każdemu jeśli odwiedzi Nairobi .Top !!!」

「住起來非常舒服的酒店。入店的安檢很嚴格、安全感不錯。前台服務熱情細緻。早餐樣式比較多。晚餐價格還行，味道不錯。」

「房間和環境都還可以 主要碰上內羅畢暴亂 生怕趕不上第二天的飛機 直接放棄當晚市中心的酒店 找了機場附近的酒店 而且因為有機場接送 確保能趕上第二天的飛機」