開羅的豪華飯店

酒店服務太差了，我乾洗的衣服，送回來多了污漬，非要説是我之前就有的還説告知我過了，讓他們查監控證明説告知我的，一直不回覆消息，還扣了我洗衣服的錢，把我衣服洗壞完全沒有賠償，也沒有道歉，這是一個五星級酒店的服務嗎。消息一直不回覆。這個酒店真的是無語了，從來沒有住過這樣的酒店，服務態度差到極點。事情已經十多天了沒有任何迴應，還要冤枉客人是已經告知過我了，衣服有污漬，讓他們找出證據又不回覆。

We were at the Ritz Carlton Nile for a three night long weekend. The hotel is superb, with large and spacious rooms and bathrooms, cleanliness was at a superb level. Extremely comfortable beds and a great view from the room (mine was overlooking the Nile). The hotel is in close proximity to the Egyptian Museum, the Nile River and Tahrir Square. We walked several times, including in the evening - the area is busy but seems very safe, only crossing the streets is a bit tricky in the traffic. I had taken a room with access to the club lounge, which turned out to be an extremely good choice. Check-in and check-out was in this club lounge, as was breakfast. In the evening from 5 to 8 they have a happy hour which turned out to be a real dinner with a choice of several hot dishes (it was exceptionally good all three days) as well as a choice of cocktails. I am extremely impressed with the service in the lounge which was 7 stars...There was a concierge in the lounge, with these concierges I was able to organize both trips to the pyramids and to Cairo and the whole trip to Egypt in general. They were extremely responsive and were able to accommodate all my requests. Thank you Sara Muhammed, Sandra Elhamy, Marize Adel and your boss Ahmed Rami. I highly recommend the hotel...

這家酒店太棒了。我全家都很難過離開。我們可以再住一個星期。房間很漂亮,牀很豪華,餐廳很棒。西貢餐廳是這個世界。確保你點壽司。相當的演示,我們的服務員和街頭男孩很細心,很好。晚上的肚皮舞表演很有趣,我真的很感激保和經理在我們到達的第一個晚上爲我們提供住宿,幫助我們進入節目。如果可用,嘗試獲得與費爾蒙黃金酒廊相關的房間。早餐是這個世界之外的,快樂的時刻可以代替晚餐,因爲有這麼多食物。每個人都記得我們的名字。特別感謝Amir,Mohammed,salma,salma和abanoub,讓我們每天都感到歡迎。最後但並非最不重要的是,青少年喜歡屋頂游泳池,每天在那裏呆了幾個小時。工作人員非常細心,滿足他們每天的多次奶昔訂單。喜歡感謝Mahmoud,Mohammed,walid Salem,moustafa和mohy,他們每天都照顧他們。我們參觀了其他一些不錯的酒店,但在我看來,這家是最好最美麗的。埃及已經在我的桶名單上15年了。這是一個迷人的城市,歷史如此豐富。我們得到了您的代理的照顧,看到埃及旅遊。。強烈推薦他們滿足您在城市周圍的所有需求。感謝我們遇到的所有精彩的人,使我們的假期變得特別。

在尼羅河畔，由於是臨時訂的，開羅房價着實不便宜。check in的時候前台還拚命要up selling，感覺有點煩。大堂超級小，感覺隔壁的洲際排場比較大。不過這裏可能會更温馨。 亮點的話，就是酒店讓人感覺很温馨，門口還有金毛的小屋。樓頂的泳池吧景色不錯（位子比較少），早餐也不錯感覺更像行政酒廊。 客房用品質量一般，紙巾盒掉皮，一次性拖鞋也是壞的。

The experience was absolutely wonderful, and the hotel received us with great hospitality. It was one of the best experiences for me. I would like to thank Ms. Andreas Jersabeck, General Manager, for everything that was offered from the heart. Thank you, and my gratitude extends to your entire team.

酒店和工作人員都是非凡的。我爲設施而微笑的原因,是我想修腳,他們在商場裏轉介,這很糟糕。他們不應該在那裏推薦任何人;這是環境中不舒服的少年。我等了30分鐘,聽員工們談話、爭論、互相拍照片,最後離開了。除此之外,這是一次不可思議的經歷。 Khaled Abdelkhalek與禮賓部非常出色。他正在照顧每一個需求。我和Marwa預訂了2次旅行,通過4季,她處於一個完全不同的宇宙,如此聰明、善良、直覺,我可以繼續讚美。如果你需要旅行,她是你的一個!!我也讓穆罕默德作爲司機,在馬瓦和莫霍姆德之間,他們是充滿活力的二人。我感到非常幸運和榮幸能夠與他們見面,並能夠與他們共度時光。 我有幾個小時等待我的航班,所以我坐在大廳裏吃喝,他們是如此的包容。我不記得她的名字是 Daliah 或 Liza ,但她很棒。照顧我,非常友善。 我獨自旅行很多,有時很棘手,但是四季的人們使它無縫,像家一樣!

是這次埃及行最貴的酒店，比阿斯旺索菲特還貴，但是除了早餐不錯，服務不錯之外，其他都不是太滿意。1.只有浴缸，沒有手持噴頭.2.房間打開有一股黴味，且隔音非常差，外面馬路聲音都聽得很清晰。之前住艾美機場酒店，隔音都沒有這麼差。可能住這個酒店要好的話，必須訂金字塔景觀房間，就不會對外馬路。3.沒有中文電視，不過這是埃及酒店共同性問題，也沒有辦法了。4.自助餐倒是非常豐富，就是廚師們有點記性不行，我要了華夫餅和鬆餅，過了20分鐘都沒來，我走過去看，他們馬上反應過來，過了幾分鐘做了給我送過來，搞得吃得很趕，不過味道倒是不錯。個人覺得，這個酒店是專門看金字塔的，其他的要求比較難滿足。

設施齊全，環境優美，衞生乾淨，酒店的每個工作人員都很熱情，房間很大適合商務旅行入住，以後來開羅是是，還會來住。

If you ever get the privilege to stay at the four seasons DO IT! THEY ARE NOTHING SHORT OF AMAZING! I haven't checked in to my hotel because I was in luxor all day and I messaged them through their app to see about room service being there before I make it in. They delivered my meal already as I said it was okay knowing time wise I would be in late and assume that service ends at some point of the evening. I've only had lunch today I haven't been in a bed in the last 48hours, they set ny room up and delivered my food with out me checking in! Theyer amazing they set my spa time for tomorrow evening as well. They also able to offer massage in your room, their guest services is top notch. It's pricey but they absolutely take care if you! I've been to the one in Maui as well, absolutely not disappointed!