住宿方回覆: Dear Zhoruogan,Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Best Western Plus Lusaka Hotel is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.Kind RegardsBest Western Plus Lusaka
MSL {Lightings&Appliances}
標準特大床房 禁菸
入住於 2024 年 12 月
商務出差
9 則評論
10.0/10
超棒
發布於 2025 年 1 月 16 日
房間乾淨衞生,服務周到
住宿方回覆: Dear MLS, Thank you very much for selecting the Best Western Plus Lusaka as your hotel of choice. We strive on 100% satisfaction, and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team. Thank you very much for staying with us and we really look forward to welcoming you back to the Best Western Plus Lusaka in the very near future. Kind Regards Best Western Plus Lusaka
住宿方回覆: Thank you very much for selecting the Best Western Plus Lusaka as your hotel of choice. We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team. Thank you very much for staying with us and we really look forward to welcoming you back to the Best Western Plus Lusaka in the very near future. Kind Regards Best Western Plus Lusaka
訪客用戶
城景雙床房
入住於 2024 年 8 月
商務出差
10 則評論
10.0/10
超棒
發布於 2024 年 9 月 28 日
挺好的酒店位置不錯
訪客用戶
標準特大床房 禁菸
入住於 2024 年 4 月
商務出差
10 則評論
6.5/10
發布於 2024 年 5 月 13 日
酒店比較舒適,適合商務出差
住宿方回覆: Thank you for your review, looking forward to welcoming you back to Best Western Plus Lusaka