大宮殿飯店

1. broken toilet 2. no towels in bathroom 3. sliding door to balcony NO LOCK and I was on the 2nd floor 4. broken A/C with outside temperature in the 90s, my room was a hot oven 5. very unfriendly staff, some were outright rude 6. DO NOT RECOMMEND THIS HOTEL 7. Blaring music plays all night!!!! There is no peace nor quietness!!!!

Great location and very hospitable staff. Literally in the center of most activities.

Alles gut, so wie immer

I do not recommend this hotel. My experience was very disappointing. Upon returning to my room late at night, I discovered that the hot water was not working. After waiting over 30 minutes for maintenance to arrive, they confirmed that there was no hot water available in any of the other rooms either. This was incredibly frustrating, especially since I had an early flight to catch at 5 AM and just wanted to take a hot shower before leaving. Service from reception was slow, adding to my frustration, and I had to call multiple times to get someone to even show up to take a look at the shower.

Stayed in hotel for approx 15 days. Very happy with the standard of service from all staff and management. Very friendly, welcoming, attentive staff. Hotel is clean, secure parking and staffed 24/7. Excellent food, plus on-site pizza restaurant and pool bar. Value for money is excellent, would advise booking directly with the hotel and avoid all the online booking platforms. Better deals to be had booking directly. Distance from airport is only 20 minutes and hotel operates a shuttle bus if needed. Shopping and businesses close by and within walking distance if needed. Taxi service is cheap and fairly quick to respond if needed. When we decide to return will definitely make arrangements with this hotel again. We found it better value to stay here than rent a self catering apartment as the hotel is safer, on main route, staffed, available 24/7, cleaning and laundry service is available. Plus food and beverages were great value. Owner of hotel and management always visible on site which demonstrated reassuring commitment to guests. Really enjoyed the experience!!!