勒克瑙凱悅飯店

Kitchen manager was very bad . Full of religious. He was Muslim . Terrible experience

good hotel with clean rooms and bathrooms

Good hotel

Excellent service and staff behaviour gratefully

This was my first visit to Hyatt Regency Lucknow after signing corporate special rates—thank you, Nitu, for your professionalism and for helping me save my hard-earned money. Special thanks to Vaishnavi, my "Sankat-Mochan," who magically secured my booking for 15th–17th November when all other channels were closed. She also remembered my anniversary and arranged a beautiful cake-cutting surprise with Sheesh, Riddhi, and Akansha, making it a truly unforgettable experience. Check-in was seamless, thanks to Sheesh for ensuring my favorite room (203) was ready early. At Rocca, the food gets better every day—kudos to Chefs Ravi, Bheem, Tarun, and especially Chef Harshit, whose heartfelt preparations turn every meal into a soulful delight. The service team, led by Anoop, works flawlessly; special thanks to Swamy Ji, Puneet, Sachin, Anurag, Brijesh, Shiva, Aditya, Rabeena, Gita, Ruchi, Santosh, and Okali for their teamwork and hospitality. The pool and gym staff, guided by Punit, excel in customer care, with Rahul as a fantastic swimming coach. Housekeeping, under Kumail, ensures rooms are spotless and fragrant—special thanks to Raja, Sudhir, Ujjal, and Sandeep. The travel desk team (Pawan, Mahendra, and Asha) was always helpful with smiles to match. Finally, I must commend the General Manager, whose leadership clearly inspires the entire staff. This stay was an absolute delight, and I’m already looking forward to my next visit!

Bed n pillows are good, dining staff Lokesh, Shiva, Harshit, Anandi, Gita are excellent. The hotel will make sure to fulfill requests. But the downside is the hotel is smaller compared to other hyatts and stay packed with official and business clients. The outcome is elevators runs slow n not adequate. Otherwise excellent stay.