拉伯克-大學區居家飯店

We stayed last month and had a bad experience. The room was filthy when we arrived and there was trash and dirty clothes found in the room. We spoke to management and they assured us it would not happen again so we booked for the Senior weekend. That was a huge mistake. The bedding had a blood stain on it, the mirrors weren’t cleaned, and there was an empty bag of chips in the window. The next day, housekeeping never came despite calling and alerting the front desk. This hotel, although relatively new, is dirty and run down. Stay somewhere else trust me.

I had a great stay, my only issue was that the AC unit had problems and when maintenance couldn’t fix it. I ended up having to deal with a non working AC and really couldn’t rest much

Staff was very friendly and tried to fix things when requested, but conditions weren’t great. Extremely dirty toilet, table and microwave. Also the sheets did not smell clean. Pro is it was very close to Texas Tech but probably won’t be staying again.

Toilet was stopped up when we got there. Was given a plunger to use but it didn't work. Finally moved to another room which had noisy guests. Freeway noise was loud.

Rente una habitacion para 4 personas, solo me dieron 3 toallas de cuerpo, pedí la extra y nunca me la dieron. a la hora del desayuno fue imposible que me calentaran una taza de leche por falta de un microondas. Flojo el servicio al cliente.

Buena

I feel like we greatly overpaid for this room. The room was not in great shape. We were told there was linens for the sofa bed and there were not. There were stains in the shower and the beds were not comfortable. I would expect to pay somewhere under $100 for a roll of that quality.

Hotel is quite noisy, very close freeway. Few minor maintenance issues - shower does not drain.

The best part of the check in was Tammy at the front desk. We arrived late and she was so friendly, helpful, and welcoming. Jaime at the bar couldn't have been more friendlier while catching a few minutes of the NBA game. The morning staff was helpful as well. Texas Tech is a short Uber drive or walk away. The only ding I’d say is it would be great if Marriott provided a shuttle to the Texas Tech area. Definitely recommend staying here for your next visit to the Lubbock/Texas Tech area.