琅勃拉邦桑維納方姆鴻居飯店的照片

住宿方回覆: 尊敬的 Juxia Fenty，我謹代表 Homm Souvannaphoum 飯店全體員工，感謝您分享您近期入住體驗的回饋。對於您遇到的不便，我們深感抱歉。對於您所提到的問題，請接受我們誠摯的歉意。我們目前正在處理所有問題，尤其是前台的首次接觸問題。您的回饋對我們至關重要，我們將持續提升服務品質。我們希望未來有機會再次歡迎您，並為您提供更愉悅的體驗。此致，Suphot Wongnangsue 飯店經理

住宿方回覆: Dear George Leung, Along with the teams of Homm Souvannaphoum LuangPrabang, I would like to thank you for staying at our hotel. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to welcome you back to Homm Souvannaphoum in the future.With best regards, Suphot Wongnangsue Hotel Manager

住宿方回覆: Dear Mrgu YYFirstly, let me express my sincere apologies for the inconveniences you have experienced. We simply failed to deliver the service you rightly expected. Each of disappointing that you outlined will be comprehensively reviewed with all concerned who will ensure service recovery initiatives put in place to prevent recurrences. We hope that you will not allow this incident mar your perception of the Homm Souvannaphoum LuangPrabang We do hope that you will bestow other opportunities on us to be of service you in the future. If there is anything I can be your assistance please do not hesitate to contact me directly.Best RegardsSuphot WongnuangsueHotel Manager

住宿方回覆: Dear Yebaihe01520,On behalf of Angsana Maison Souvannaphoum team. Dear Valued Guest,Thank you for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the unique artistic charm of our hotel and the convenience of the almsgiving ceremony right at our entrance. It is our pleasure to provide such culturally enriching experiences for our guests.We are also pleased that our front desk staff, Noon, contributed positively to your stay with her exceptional service. We will certainly pass along your kind words to her. Your feedback is highly appreciated, and we remain committed to ensuring that every aspect of your stay is as comfortable and memorable as possible.Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back in the near future.Best regards,Navig PuangthaisongOperations Manager

住宿方回覆: Dear Valued Guest,On behalf of the team at Angsana Maison Souvannaphoum, thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear about the inconveniences you encountered.Please accept our sincere apologies for the issues you mentioned. We are currently addressing the humidity in the first-floor rooms and will ensure that mosquito control measures are strengthened. Our maintenance team is working on updating the bathroom facilities, and we are also in the process of upgrading our Wi-Fi infrastructure to provide a better experience for our guests.We appreciate your comments on the breakfast. Our culinary and F&B teams have been informed, and they are taking immediate steps to improve these aspects.We are pleased to hear that you enjoyed our swimming pool, and we apologize for any inconvenience caused by its closing time. We will review our operational hours to better accommodate our guests' needs.Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience.Warm regards,Navig PuangthaisongOperations Manager

住宿方回覆: Dear Dan, We are delighted to know that you have stayed at Angsana Maison Souvannaphoum. Thank you for taking the time to share your positive feedback with us. We glad to know that your feedback regarding team's services has made your stay with us more wonderful, allow me to share your appreciation with them; I am sure they will be pleased as I am to read that their efforts were not left unnoticed. We hope to welcome you back to Angsana Maison Souvannaphoum, Luang Prabang in the future. With best regards, Navig Puangthaisong / Operations Manager

住宿方回覆: 親愛的克萊31， 閱讀您的精彩評論後，我感到非常自豪。我很高興您選擇留在我們這裡，並且我們超出了您的期望。我們利用這些評論來不斷改善客人的體驗，但能夠分享如此親切的評論以進一步激勵團隊總是很高興。我將確保與團隊分享您的寶貴回饋。再次感謝您富有洞察力的回饋。如果您前往老撾旅行，我們真誠地希望您考慮再次入住我們酒店，否則我們期待您的家人和朋友的光臨。致以誠摯的問候 Pitchaya Jirathumtanakul 酒店經理

住宿方回覆: 尊貴的顧客， 感謝您最近入住 Angsana Maison Souvannaphoum 並留下正面的評價。 我們很高興得知您在我們這裡度過了愉快的經歷。 我們真誠地希望在不久的將來再次歡迎您回來。 最好的祝福 皮查亞·吉拉圖塔納庫 酒店經理

住宿方回覆: Dear Gary, We are delighted to know that you have stayed at Angsana Maison Souvannaphoum. Thank you for taking the time to share your positive feedback with us. We hope to welcome you back to Angsana Maison Souvannaphoum in the future. With best regards, Navig Puangthaisong / Operations Manager