Staff at check in and check out were all very professional, warm and friendly. We rode the shuttle to/from Churchill Downs and we were very happy to have the wonderful drivers Charles and I’m can’t remember the other driver, grey haired, both were friendly and caring. Very convenient for the Derby. Thank you !! Our room on the 7th floor was clean and quiet. It had mini microwave, mini fridge and Keurig. We didn’t use but it was convenient and everything looked clean. The bed was soft and comfy. Complimentary coffee in lobby was good and appreciated. If ever in the area will stay at this lovely hotel again.
I used my Marriott points for this stay. The hotel is very clean and the staff I dealt with were friendly. The parking was $19 a night and had a parking garage to park in. The room was very big. Had a couch to sit on and two beds. The shower and toilet were separate. The only thing I didn’t like about the room was the doors to the shower and toilet. They were frosted doors so if someone went to the bathroom in the night the light shine though which woke me up. I did notice when I got the room the one sink had dirt in it. The cleaner must have forgot to wash it out The breakfast buffet was good for the most part. The last day I went down at 8 and almost everything was empty and only one guy was replenishing it. The room we had was facing a street which was loud at night but it was right downtown so that was to be expected Other than that next time I come down I will stay here again. Very close walk to everything
PPioneer51365742176Valet parking was quick and attentive, the check in process was very smooth, the rooms are well appointed and the beds are comfortable. The location is great and very central with access to the downtown and shuttle service to the airport and other areas.