路易斯威爾市中心希爾頓花園飯店(Hilton Garden Inn Louisville Downtown)

We have stayed here before to go to 4th street live. It is walking distance so that makes it super convenient. We love the rooftop bar! The food is great and its a fancy atmosphere with fire light and glowing furniture. The food is really good there as well. This particular trip however, we were going to see Willey Nelson on a Thursday and the rooftop bar (outside area) was not open and we were very disappointed, but our fault for not checking first. The breakfast was good and the two girls that worked the breakfast area were bad asses. They were super busy when we went there and were running around like crazy to make sure everyone was happy. Great work to them.

아주 만족했습니다. 시설도 깔끔하고 위치도 아주 좋았습니다.

The girl working Saturday night was amazing, rooms were clean. Very convenient location to walk to merchants

We have stayed at this location a couple of times and have had wonderful experiences each time. Excellent location for walking to eateries, clubs, and venues. The cost for a room is comparable. This last experience was less than desirable. We waited in line for over 40 minutes to check in. There was only one desk attendant as the other one was helping the short-staffed cleaning crew. After the extensive wait, we were told our room wasn’t ready-mind you this was two and a half hours after advertised check in time. We had to wait an additional 20 minutes for a key. Upon arriving to our room, we found there was no hand soap in the bathroom. I walked out into the hallway and asked a gentleman who was watching videos on his phone instead of helping the two young cleaning ladies for some soap. He and one of the gals searched two cleaning carts as well as the supply room for a bar of soap only to not find a single bar. This was a less than desirable experience.

We arrived at the property and our reservation thru ******* was no where to be found. Luckily they were able to still accommodate us. We get to the room and it smelled like campfire. Even with the crappy ac unit the smell never cleared out. I left the next morning with a sore throat and mild cough. However, the rooftop bar and bartenders were delightful

The bathroom was not very clean when we arrived. The shower door was broken. We asked for more coffee and never recieved it.

It was the perfect location. I only stayed 1 night to attend an event at the Mercury Ballroom, which was right next door. I also have Gold status with Hilton Hotels, so I try to choose that brand for my stays when I can.

The heat/ac unit in our room had no power. No air flow in the room. The toilet seat was loose and you could slide off if not careful. Simple things like this would be easily fixed if someone took the time to walk thru the rooms.

Overall we had a good experience with this hotel. It’s conveniently located downtown to most of the action.