路易斯威爾機場速8飯店的評論

前台故意宰客，欺騙消費者

It’s good and have a good condition

It’s old. Needs major renovation. Structurally , the floor in the washroom was soft. Roaches. They over charged my credit card

Basic hotel, decent stay for the money. Staff were great, couldn’t get the TV Remote to work so they gave us a different room. Worse thing was breakfast—no juice, cereal was stale, milk was frozen, no sugar/sweetner.

Immediately upon walking in, the smell of cigarettes and air freshener was overwhelming and sickening—literally burning our noses. Inside the room, the smell wasn’t that much better, but more tolerable to a degree. That wasn’t the least of the issues, though. The vinyl flooring was buckling and wavy, creating a trip hazard. The thin mattress and stained comforter was plain gross. The toilet seat was broken and hanging on one latch. The breakfast was lacking choices of much of anything—the juice machine was even broken. AND the kicker…there was NO HOT WATER in the whole hotel. Their boiler had apparently flooded the night before and they didn’t know when it could be fixed. So, showering in ice cold water was our only option—which we didn’t do! Not ok when we were there for a networking weekend for our business. We decided to check out after that first night, asking for a refund for the second night. They fobbed off the request and never returned our call or money! We probably would have tolerated everything else and stayed the second night, but not being able to shower was the last straw. I understand that things break (the boiler), but they didn’t even try to make it right with the customer. Side note, they were doing laundry in that cold water—I believe all hotel laundry needs to be washed in HOT water.

My stay was very nice. Employees were very nice and helpful.

The reason I chose this motel,it was close to work. The room they put us in looked like the couple that stayed there punched a hole in the bathroom door, tore the towel rack off the wall,tore the fire alarm off the wall. Do i need to go on? Yes there was a huge bed bug crawling across our pillow. Of course i killed it. It left a blood stain on the pillow case. My moped was locked up on the side of the building. Someone cut the lock an took my only means of transportation. Its been hell!!!!!!!

Live roach in the bathroom, place smelled like ****, only one entry/exit thru lobby, toilet was plugged, curtain too small for the window

The one way in

The stay was good. The breakfast was completely cleaned up at 8:50 am and the drink machine was out of order. So I couldn't get O.J. wow so disappointing! They had bed bugs in my room. Only one garbage can that was in the bathroom. A big hole under the new floor when you enter the bathroom. So be careful going in and out. Put your clothes on the desk so you don't carry those bugs home.

Very accessible and convenient.

The worst hotel room I've ever stayed in. No Fridge or Microwave, the tv was unplugged, when plugged in we found the remote without batteries. 3/4 of each bed was completely unusable having to sleep on the far edge. Went to the bathroom, the floor tiles were demolished and there's a carpet along the base of the bath that had very noticeable mold. Look into the bath and there's a bug of some sort. Room 204 should be condemned and this property should be reported to the Kentucky Department of Health.

You get what you pay for and I learned this the hard way for sure. My room was a dive. The lock didn’t even work on the door so the hotel could not give me a key. They had to accompany me and open my room every time I returned. There were no towels on arrival. The tile in the bathroom floor was in extreme disrepair and a hazard for tripping or toe injury. The toilet paper wall dispenser was broken. The safety handle in the tub was broken out leaving a physical hole in the tub. The tub itself had multiple discoloration splotches. The toilet had a slight red smear on the seat. It turned out to be permanent but extremely off putting. The free breakfast was ONLY the DIY waffles. Not one other item. I chose this hotel because it said they had a free airport shuttle in the description. They didn’t and haven’t for years. Just didn’t bother to remove that from the online advertisement. My return flight home had me leaving the hotel at 4 AM in the morning. This was in particular one of the reasons why I wanted a hotel shuttle so that I would feel safe. While I was in the parking lot waiting for my Uber driver in the dark, a van pulled up and a man got out and attempted to trick me into thinking he was my driver and wanted me to come with him. I have never been so scared in my life. I would never stay here again in a million years.

First when you walk in the smells hits you in the face room look okay at first but then you realize theres roaches we killed 2 had at least 3 more that we encounter could not even sleep cuz we felt it crawling on our body 1/10 dont recommend at all great place to send your in laws if you dont like them... the noise from the airport is present but overall not too bad compared to the rest....