This hotel never disappoints. Staff are always so polite , friendly and helpful. I requested an early check in on our way as we would arrive earlier than anticipated. The room wasn’t ready on arrival but Tracy on reception went out of her way to get the room ready for me . She went above and beyond. I have been staying here for years and always love to try and stay in the same room . Thank you Tracy for all your help today you were amazing
翻譯
訪客用戶
入住於 Dec 2023
家庭出遊
3.0/5
發布於 Dec 10, 2023
Looking out of the window of my room at Travelodge Loughborough, I could see the snowscape over the canal. This was a bonus but the room was cold despite the small heater. The corridor was noisy with people calling out loudly and banging doors. Furthermore, I left the label on my door outside to replenish the tea bags, but this was ignored. I had 2 tea bags to last me three days. All very disappointing really. A cold experience.
翻譯
訪客用戶
入住於 Feb 2024
與好友旅遊
1.0/5
發布於 Feb 8, 2024
My friends who had booked wheelchair accessible rooms were not allowed to check in because they didn’t have enough staff on. Which meant we had to find alternate accommodation for them. I also had a towel with blood on it in my room
翻譯
訪客用戶
入住於 Oct 2023
家庭出遊
3.0/5
發布於 Oct 31, 2023
I do tend to avoid travel lodge after some bad experiences but this hotel is actually really nice. There is, unfortunately, no parking at the hotel, and no breakfast, except the breakfasts to go which is the same every day and if you have a food intolerance then don’t have it. The main road at the front is busy so if staying in a room at the front it could be noisy. My room overlooked the canal and was very pleasant. The shower curtain was disgusting and I think travel lodge should consider upgrading their entire hotel chain with bathrooms and a very ‘old and tired’ feeling throughout the chain.