Wow, Vista Encantada, Hacienda Encantada, El Encanto, it never disappoints. We stayed in a penthouse in El Encanto for the first time and the family had a great time. Spectacular view from the master bedroom and the deck. We had a butler, Elder Periban, who was awesome and gave us daily updates of happenings at the resort, reservations at restaurants on property and in Cabo, plus activities. He really went out of his way to help and was genuinely concerned about my wife who has back and mobility issues. Trinidad, our private driver was well spoken and made each trip in a luxurias Navigator feel like we were royalty. Gabriel from the spa was also great and played pickleball with us as well. He will be force on the courts in no time. Major shout out to Moises Luna for his prowess on the pickleball court quick with a smile and and arranging a tournament. Lots of players participated. He is also the man to shut down inconsiderate people who blast their speakers at Phase 1. I also enjoyed a couple quick conversations with Jean-Louis Magron who is director of owner services and is always at the lobby overseeing checkin days. Lastly, mucho gracias to Blanca and Mouricio in reception for making everything super easy, plus everyone else from the bellboys, waiters, bartenders, maids, cooks, groundskeepers and maintenance who work tirelessly and are always quick with a smile and a hola!!!!
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