The Aster（阿斯特）

Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor "inconvenience" when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire depar**ent or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.

房間真的很好，非常寬敞，而且裝飾得很好。位置也很棒，因為我們去潘太及斯非常近。需要改進的三件事是：1）我們住在靠近街道的房間，所以整個晚上有點吵，2）酒店上沒有名字，而且地址非常小，尤其是當你開車經過時 - 它如果酒店的名字是大寫的，地址是大數字的，那就更好了，而且3）停車費非常高——我們付了60美元一晚的停車費。

絕對一流的酒店和優秀的員工。設備齊全的寬敞客房、壯觀的屋頂酒吧和餐廳。食物很精緻。我和我的妻子都很喜歡紫菀。這是我們去好萊塢度假的首選。如果您享受優質的服務、美味的食物和舒適的空間，您一定會喜歡這家飯店。它是一切事物的核心！

多麼美麗、溫馨、舒適的飯店。裝潢很豪華，如果您必須住在好萊塢，這裡是一個很好的住宿地點。 Aster 確實是充滿挑戰的地區中的一片綠洲……所以很高興知道它在那裡。屋頂和餐廳也很棒！

我喜歡紫苑酒店的一切。唯一的缺點是前台工作人員。我不知道為什麼需要表現得不友善、勢利等等。基於此我不會再入住。總的來說，這家餐廳很棒。代客泊車很友善，樂於助人。步行即可到達許多場館。我喜歡黑暗/喜怒無常的氛圍和裝飾。

我在 Aster 的住宿超出了我的預期。豪華套房面積富麗堂皇，風格精美。我在住宿期間很喜歡健身房和屋頂早午餐，並且非常喜歡這家華麗酒店的所有設施。我會毫不猶豫地再次留在這裡。

我喜歡酒店的位置和屋頂餐廳，但酒店需要維修。飯店房間有很多問題。露台的門很難打開。它被困在淋浴間裡了。排水管堵塞了。前門的加熱器工作不好，並且來回移動，尤其是當其他人關門時，門會在半夜移動。客房服務兩次都把我們的訂單弄錯了。

這家酒店太棒了！我喜歡它的感覺和它的裝飾。房間非常寬敞，非常溫馨！床很舒服，額外的露台房間區域非常獨特。浴室也很寬敞，瀑布淋浴頭讓人放鬆。我唯一不關心的是淋浴間沒有額外的門可以滑動關閉，廁所也沒有隱私門。除了這兩個問題之外，酒店、房間、工作人員和他們的屋頂餐廳都很棒！我在二樓走了一圈，參觀了他們的健身房和健身室，它們給人留下了深刻的印象。

好萊塢地區方便且相對安全的飯店。 Aster酒店位於好萊塢旅遊區的中心。當您走出去時，您可以看到好萊塢星光大道上的星星。外面的區域有點髒，但人潮很大，所以白天感覺相對安全，而且旁邊有很多食物可供選擇。 飯店本身設備齊全，有漂亮的大廳、屋頂和泳池區。房間面積寬敞，尤其是與該地區同等價位的飯店相比，床和淋浴也相當舒適。儘管位於洛杉磯市中心，但週末房間非常安靜，很容易睡個好覺。 我因為得到一個水龍頭壞了的房間而扣了一顆星（值得稱讚的是，維修很快就解決了問題），而且工作人員不太熱情。