魯米青年旅館(The Rumi Hostel)

Bedbug was found in the room. Let me organize this hostel's response by timeline. The response of the hostel was worst ever. The stay date was 5/26-5/29. 1. Early in the morning over the 27th-28th, we found and killed a bedbug. Additional bedbugs were found and captured. There were no hostel staff, so we contacted the emergency contact network, but they did not receive any calls. From that night until 11 o'clock, it was impossible to communicate with the hostel owner. So at dawn, for the public good, we wrote a review of the hostel. 2. At 28 noon, we was able to communicate with the hostel owner. The hostel owner offered me a day's refund, the option to move rooms, and the option to return 27-29 days and leave the hostel. What's surprising is that they asked me to delete their review of the hostel in exchange for the above. We felt bad about the hostel owner, so I accepted the offer first. However, we wasn't convinced, so we wrote additional reviews at 1pm. 3. Around 3 o'clock, hostel's owner wrote in our review that what we wrote was black mail, and that we were a group of people who carried bedbugs and scammed to make money. He also said that he had been tipped off by another hotel. 4. Our luggage was all in the hostel, and we felt a huge threat because we had to go pick up our luggage. So we deleted one review. Our luggage was there, so we had no choice but to make excuses because one of us didn't recognize the situation. 5. In the end, we were forced to reach an agreement with the hostel's owner as stated in No. 2 due to the threat. However, after the discussion was completed, it became very difficult to communicate. I was unable to contact the owner directly, and I was also not informed of the refund method clearly. Therefore, I tried to communicate with the owner for the last time before I found our luggage and moved somewhere else. 6.The hostel lobby said they couldn't connect us directly, and Yuri couldn't get a clear answer on the refund process. All they said was that they would give us a refund according to the policy through the site, and the amount was tax-free and commission-free. Not knowing the exact refund process, we ultimately decided to ask the hostel reservation site for a refund request. (Trip.com ) 7. After we booked another hotel and went to bed, we received a reply from the reservation site that the hostel owner refused the refund request. It was the same if I asked again. We wrote this article to edit and post the current Google review, and we are planning to post this article. Attached is a picture of all the reasons below. I am very disappointed with the hostel's response.

說實話，我很緊張，因為韓國的評論不多，但價格很合理，所以我預訂了。 7萬韓元3天2晚對於沒錢的旅行者來說太便宜了哈哈..這是對韓國人的誠實評價！ （優點） 1.價格好 我預訂的價格大約是每晚36,000韓元。出發前一個月左右 我是透過Trip.com預訂的，在*******上查了一下，價格差不多，但Trip.com因為機票連動促銷稍微便宜一些。 它比韓國汽車旅館便宜（即使是共用房間…），而且完全沒有我擔心的額外費用。它以您預訂的金額結束！這是真的。 但是，如果您自備鎖/毛巾，則無需支付額外費用。因為我需要它 如果你在櫃檯詢問，他們可能會以每條 2 美元的價格借給你毛巾。 如果你想住在Loomis Hostel，一條掛鎖的毛巾是必須的！ 2. 優良的清潔度 由於價格的原因，我幾乎想放棄清潔度。 床和床上用品的狀況都完美無缺。 說實話，我以為會有點髒，但根本不是那樣。 衛浴也確實很重要，但是浴室實在太多了。 無需等待，許多衛生間都保持乾淨。 我真的很喜歡它。我覺得樓主可能對清潔有點敏感。 清潔工每天早上都會​​來打掃每間浴室。 他們打掃得很乾淨。 這很棒！ 3.交通便利 我是一名沒有錢的學生旅行者，所以無論我走到哪裡，我都不會打電話給 Uber。 我使用公共交通工具。巴士站（可以去Lax） 3-5分鐘內就有一個。 步行15分鐘內就有地鐵站和公車站（可以去好萊塢），而且路又大又寬，所以不危險，我認為這是使用公共交通的絕佳位置。我搭乘公車和地鐵在洛杉磯旅行，旅行費用不到 20 美元:) 地圖很好，很容易找到。 我從洛杉磯機場搭巴士到旅館，花了一個多小時。 4、其他優點 - 可以結交外國朋友（作為一個極度內向的人，這是我第一次獨自旅行，所以我感到有點孤獨，但我有一個好朋友主動和我說話。前台和廚房附近有一個聚會地點如果你感到孤獨，就去參加對話，來自不同文化的人聚集在一起，創造良好的協同作用。 - 提供早餐！對可憐的我來說，哈哈…一束光…這個價格連早餐都沒有意義了。 - 這不是一個優點，但提示如上所述。 個人鎖/依天數多條個人毛巾/必備。 +我認為有一個塑膠袋來存放東西會很好。 + 關於濕紙巾...？其他的我就不知道了，但別忘了你的掛鎖毛巾~~ （壞處） 1.我沒有自己的空間（？） 這是很明顯的，但這不僅僅是我的房間，就像汽車旅館或旅館一樣。 難免會有一些不舒服的事情。 共用房間的客人打鼾， 要嘛是做**的人，要嘛是一大早就活動，吵吵嚷嚷地進來… 如果你洗得不好或嗅覺或聽覺敏感，就多用一點。 這可能很難。 （那個叫**的人在我住宿的最後一晚進來了。 這很難，因為氣味有點難聞..哈哈） 不過，所有針頭都有一個螢幕，所以我用它。 使用AirPods或耳塞都可以！是宿舍啊！ 2. 行李寄存 這和沒有自己的空間有關。 它存放在帶鎖的共用儲物櫃中。 對於像手提箱這樣太大而無法容納的東西，只需將它們存放在房間的任何地方即可。 我把它存放在大廳，但說實話，即使行李箱有鎖，我也感到有點不安。別人可以拿走，說實話，把鎖剪掉就可以了……這是一個在宿舍大廳打工的打工一開始是這麼說的。 由於沒有閉路電視，有點危險，最重要的是你別無選擇，只能徹底管理好你的行李哈哈..！你真的要多加註意並照顧好自己！ 儘管有這些缺點，我還是強烈推薦給像我這樣沒有錢或想要便宜旅行的學生旅行者。我認為對於這個價格來說已經足夠了。我10000000%願意再訪。只要不是太敏感，照顧好自己，就是一個完美的住宿，不會有任何意外！ 我希望這篇詳細的評論對您有所幫助，並祝您旅途安全愉快！ 如果您對旅行相關住宿有任何疑問， 請發送電子郵件至 siiinyo0406@Naver！親切地 ！ 我來回答一下，希望對韓國人有幫助。 謝謝 ！

位置好。工作人員也很友善。廚房非常乾淨。早餐也很好吃！

以宿舍來說，整體住宿環境乾淨舒適。我有一段時間很為難，因為我進去的時候沒有人告訴我前門的密碼，但是店主馬上出現並幫助了我。 讓我驚訝的是早餐準備得非常充分。您可以根據自己的喜好準備並享用豐盛的早餐，包括烤麵包、燕麥片、華夫餅和米飯。浴室、廁所和水槽都位於每個角落，所以我可以毫無不便地使用它們。我可以看到工作人員正在努力工作。如果你不介意宿舍的話，這裡是個不錯的住宿地點。