貝爾艾爾多切斯特精選飯店

貝爾艾爾多切斯特精選飯店的評論

貝爾艾爾多切斯特精選飯店

701 Stone Canyon Rd, 90077 洛杉磯, 加利福尼亞州, 美國查看飯店詳情
貝爾艾爾多切斯特精選飯店
貝爾艾爾多切斯特精選飯店貝爾艾爾多切斯特精選飯店貝爾艾爾多切斯特精選飯店
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貝爾艾爾多切斯特精選飯店的真實房客評論

9.4/10
極佳
66 則評論
驗證過的評論
位置9.4
設施9.4
服務9.4
衛生程度9.4
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所有評論(66)
好評(36)
附有照片/影片的評論(6)
負評(5)
AATW
豪華房(帶露台)
入住於 2023 年 12 月
商務出差
17 則評論
10.0/10
超棒
發布於 2024 年 1 月 15 日
位置和服務都很棒!這幾年物價瘋漲!即使考慮到這一點,我還是打算再次訪問!
原文以 Google 翻譯
Rik T
入住於 2024 年 6 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 7 月 23 日
We’ve loved this hotel for years — we live in LA and this is our perfect staycation destination (it may be in LA but feels a million miles away). Just got home from a bday staycation there and, as always, it did not disappoint. Everything was perfect and the staff are just so kind and friendly. Bravo! Special thanks to Emma Schur, who initially greeted us and took exceptional care of us during our stay. Grazie mille!
翻譯
住宿方回覆: Dear @739rikt, Thank you very much for taking the time to share your feedback with us from your most recent staycation. I am happy to hear you enjoyed a relaxing time! Additionally, thank you for taking the time to recognize Emma from the Front Desk. I will certainly be sure to thank her for contributing to your wonderful experience, and we look forward to welcoming you back again soon! Happy Belated Birthday! Cheers, Christoph Moje
sydneysammy36
入住於 2024 年 6 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 7 月 8 日
What I love most about this beautiful property is that you are in Los Angeles but the location feels like an exclusive private hideaway. If you want to venture out of Bel Air the hotel is easy to get around via a vehicle. The scenery and grounds at the hotel are stunning!! The pool, fitness facility, restaurant, bar, rooms were all five star plus. No complaints about the service which was absolutely perfect. I almost hate giving such a great review because I want this hotel to be my little secret (obviously it is no secret given the storied history and popularity of the hotel) I have stayed at other five star hotels in LA (The Peninsula, Waldorf Astoria, L'hermitage and The Beverly Hills Hotel) and Hotel Bel Air is the best. This is my third visit at the hotel and everything felt as new and luxurious as my first stay. This is definitely my happy place!! I hope to continue to be lucky enough to travel to this slice of heaven in the future.
翻譯
住宿方回覆: Dear @Sydneysammy36, It is very nice to hear from you and thank you for sharing such wonderful comments from your experience at Hotel Bel-Air! I would personally like to express my gratitude for your loyalty and continued support of Hotel Bel-Air. I am so delighted to learn that you enjoyed another wonderful stay and that the team made a great impression on you once again! We strive to provide our guests with the utmost comfort, and I am delighted to hear we exceeded your expectations. Our team is the heart and soul of our estate! As always, we greatly appreciate your feedback, and look forward to welcoming you back soon! Warm Regards, Christoph Moje General Manager
Brent M
入住於 2024 年 5 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 6 月 26 日
Ok,…. Get this, go here be happy, if you cannot look inwards, something is wrong!!!! Btw, trip advisor is editing this, i simply meant to recommend, ok, best service, change out flowers daily. The largest pond with streams surrounding the property, look closely, birds , and more in the middle if the US( SWANS at that? ) California Parks Assoc. ! Go, go! Grandfather took me here when i graduated from UCLA MED and brought here, been loyal to there, since.
翻譯
6/10
住宿方回覆: Dear @BrentM, It is a pleasure to hear from you, and thank you for taking the time to share your thoughtful comments. I am delighted to hear Hotel Bel-Air has been a destination of fond memories! Please know you always have a home here, and we look forward to welcoming you over the bridge in many more years to come. Warm Regards, Christoph Moje General Manager
Amrita D
入住於 2024 年 9 月
家庭出遊
2.0/10
發布於 2024 年 10 月 12 日
Had booked through the fine hotels with American express with a bunch of privileges including early check in, room upgrade etc. We checked in past 4 pm in spite of an early check in. The room electricity was not working with the switches not operatable. The hotel engineer was there for a full half hour in the room hampering any chance of relaxing or even using the washroom. After insisting on speaking for a change of room the manager John Pierce offered to change the room and a spa service to make up for the pathetic experience not expected at a property of this stature. The spa called with three time options and services which suited them, which I declined. In short checking in from their sister property The BeverlyHills Hotel this was poor handling of a returning custom. Can't wait to leave tomorrow and don't think want to return. The changed room had one chair as opposed to the couch in the earlier room and a smaller patio. Will not be considering this property in the future where working electric switches was not a ginen!!
翻譯
住宿方回覆: Dear @683amritad, Thank you very much for taking the time to share your experience from your most recent visit to Hotel Bel-Air. First, I would like to express my deepest gratitude and appreciation for your loyalty to the Dorchester Collection. You have trusted us to provide you with a memorable experience, and I am saddened to learn that we fell short of meeting your expectations this time around. I am sorry to learn that this inconvenience marred your experience and I appreciate your honesty and your willingness to share your thoughts with us. Please know that I will address this matter to ensure incidents such as these do not reoccur. Again, thank you for your time and comments @683amritad. We really hope you change your mind and give us another opportunity in the future. Warm Regards, Christoph Moje General Manager
Larry G
入住於 2024 年 7 月
夫妻/情侶出遊
2.0/10
發布於 2024 年 8 月 7 日
I booked a stay at Hotel Bel Air two weeks in advance but had to cancel due to the escalating conflict in Israel. Given the dangerous situation, I could not leave my children behind. Despite these extenuating circumstances, the hotel has insisted on charging us the full fee for the canceled booking. This level of inflexibility and lack of understanding in such a dire situation is absolutely disgusting. Their behavior is both disappointing and deeply unprofessional. I strongly advise against booking with Hotel Bel Air, especially if you might face unexpected emergencies.
翻譯
住宿方回覆: Dear @LarryG, Thank you for sharing your feedback with us. I would like to express my deepest apologies for the unfortunate circumstances that led to the cancellation of your reservation at Hotel Bel-Air. We understand that current world events can cause significant disruptions and challenges for many individuals, including yourself. If you would like to discuss this matter further or have any questions, please do not hesitate to contact us, as we are committed to ensuring our guests feel valued and respected. We hope that you will reconsider a return visit soon and please do not hesitate to contact me directly if you decide to do so. Warm Regards, Christoph Moje General Manager
訪客用戶
入住於 2024 年 6 月
其他
2.0/10
發布於 2024 年 7 月 22 日
I loved this hotel and spa until April 24th, 2024. My friend and I had a spa day with a phenomenal lunch. We had a much too overly priced facial. We can afford it, however not worth it all. since after I completed my I believe 750 dollar facial I came back to my locker being broken into and my 2000 or dollar or so Chanel glasses were stolen. The hotel first stated I would be compensated, but than said, I couldn’t prove it. At first, the hotel security stated that they saw me walking into the spa with my glasses on the hotel security videos. I was told this the day after it happened . The hotel didn’t care at all. Never even received a sorry. This was once a favorite place of mine , but they don’t care at all. If you should come to this very expensive hotel don’t bring anything valuable.!!! The only thing they said to me was that I couldn’t prove it and this has never happened before. It was a good thing I didn’t leave my wedding ring there. Although this hotel is beautiful it’s not worth it. All that is good is beautiful , however, not all that is beautiful is good! It sucks ! Come if you wish but be careful! This has never happened at “The Four Seasons”!! Using there words!!
翻譯
Paul B
入住於 2023 年 10 月
與好友旅遊
10.0/10
超棒
發布於 2023 年 11 月 27 日
我們一直想住在貝萊爾酒店,從到達那一刻到離開,我們對我們的經歷感到非常滿意。現場的團隊非常棒,非常友好和樂於助人。他們確保我們在那裡度過了最美好的時光。住宿條件很棒,餐廳的服務和食物也很棒。貝萊爾酒店和團隊沒有讓我們失望,特別感謝餐廳的露辛達和塔維對我們的照顧,也感謝所有員工讓我們的住宿如此難忘!感謝你們!
原文以 Google 翻譯
住宿方回覆: Dear @Paulbradford1705, I am so happy to hear you were able to secure your plans to visit us at Hotel Bel-Air! Please know you always have a home here with us! We hope to have the pleasure of welcoming you back for another relaxing stay in the near future. Wishing you a delightful holiday season! Warm Regards, Denise Flanders General Manager at Hotel Bel-Air
訪客用戶
入住於 2023 年 4 月
其他
10.0/10
超棒
發布於 2023 年 5 月 17 日
我們在前往夏威夷中途停留時在 Bel-Air 酒店住了 2 個晚上。這裡非常適合(搭乘計程車)前往比佛利山莊地區。通常情況下,飯店會送您下車,但我們造訪時,飯店並沒有每天都運行。您無法輕鬆地從酒店步行到任何地方,但他們從一大早就在接待處提供免費咖啡。庭院美麗而寧靜。酒吧和餐廳是放鬆身心的好地方,幽靜的游泳池也是。房間(372)面積非常大,有高品質的盥洗用品。
原文以 Google 翻譯
6/10
住宿方回覆: 親愛的@Sdwoo, 我們很高興您在前往夏威夷之前選擇貝萊爾酒店作為目的地。我很高興得知您喜歡我們的場地。我們非常感謝您的回饋,並期待在不久的將來再次歡迎您回來享受輕鬆的訪問。熱烈的問候, 貝萊爾酒店總經理 Denise Flanders
訪客用戶
入住於 2023 年 3 月
夫妻/情侶出遊
8.0/10
很好
發布於 2023 年 4 月 23 日
這個星球上有幾家歷史悠久的經典酒店,您一定要看看併入住您生活中的清單……其中之一就是這家酒店。棒,而且他們讓您感到舒適。
原文以 Google 翻譯
住宿方回覆: 親愛的 @chrise408, 感謝您抽出寶貴時間分享您最近造訪貝萊爾酒店的回饋。我很高興聽到您在我們的莊園過得愉快。我們希望您的旅行計劃能讓您在不久的將來再次回來。熱烈的問候, 丹尼斯‧弗蘭德斯 總經理
Katarine11
入住於 2023 年 9 月
商務出差
10.0/10
超棒
發布於 2023 年 10 月 10 日
對我來說,不在市中心,周圍環境安靜是我最喜歡的。而花園也是我非常喜歡的特色,讓人彷彿置身於熱帶樹林之中!我想下次來洛杉磯我一定會再住這裡
原文以 Google 翻譯
住宿方回覆: Dear @Katarine11, We are so delighted to hear you enjoyed a relaxing stay at Hotel Bel-Air. It truly is a place full of tranquility and peace, and I am so pleased to learn you were able to experience a place so magical. Please know you always have a home in Bel-Air and we hope to see you again in the near future. Wishing you a wonderful Fall Season! Warm Regards, Denise Flanders General Manager at Hotel Bel-Air
訪客用戶
入住於 2023 年 5 月
其他
10.0/10
超棒
發布於 2023 年 6 月 29 日
第一次住在這裡並被震撼了。從辦理入住手續開始,前台非常樂於助人,很熱情,確保我們得到妥善安頓,這一點非常感激,TC 很棒。接待區超豪華,有壁爐等。泳池很漂亮,很喜歡天鵝漂浮物,泳池工作人員很可愛,非常樂於助人。謝謝漢娜!喜歡在加州叢林別緻的庭院散步。我很高興他們以最好、最現代的方式保留了這家酒店的舊世界魅力。這家餐廳的室內外環境非常特別,有攤位、樹木和噴泉。我們很喜歡在這裡吃飯。孩子們喜歡能夠在輕鬆的環境中與父母雙方共度時光。總而言之,這是一次愉快的住宿,期待獨自或與朋友一起回到這個特殊的地方。
原文以 Google 翻譯
住宿方回覆: 親愛的 @Worldtraveler1233344, 非常感謝您分享您最近造訪貝萊爾飯店的回饋。我很高興聽到您與我們一起度過了愉快的時光。我們希望在不久的將來再次見到您。熱烈的問候, 貝萊爾酒店總經理 Denise Flanders
訪客用戶
入住於 2023 年 7 月
與好友旅遊
10.0/10
超棒
發布於 2023 年 8 月 8 日
位置優越的頂級酒店 美味的食物,有很多選擇 很棒的動畫 優秀的員工 乾淨的房間 設施完美 晚上的俱樂部也適合所有年齡段 提供從酒店和球隊到俱樂部的班車,然後再返回
原文以 Google 翻譯
訪客用戶
入住於 2023 年 3 月
其他
10.0/10
超棒
發布於 2023 年 4 月 23 日
這是我第一次入住貝萊爾酒店,現在它是我在洛杉磯的首選酒店。隱私和放鬆的感覺在城市中是無與倫比的,並且所有服務的品質- 從令人驚嘆的酒吧到令人難以置信的池畔服務,無論您出於何種原因前來,都能讓您獲得恢復活力的住宿體驗。飯店坐落在貝萊爾(Bel Air) 山谷中,佔地12 英畝,距離比佛利山莊(Beverly Hills)、韋斯特伍德(Westwood) 和聖莫尼卡(按照洛杉磯標準)只有很短的車程。我預訂了一間豪華房,但抵達後升級,我不確定我住的是哪個房型。床很豪華,書桌和休息區舒適又時尚,房間裡的所有科技設備都運作良好。浴室配有馬賽克瓷磚細節、大浴缸、日式馬桶和瀑布淋浴。我住在二樓,所有房間都有充足的自然光線。享受餐廳、酒吧、游泳池和水療中心是一件很愉快的事情,它們彼此之間只有很短的步行路程,被完美的景觀隔開。健身房雖然緊湊,但備有充足的水、冰毛巾、水果和新的泰諾健設備。當我在那裡時,我從未見過超過一個人使用這些設施。健身房位於水療中心上方,因此運動後也可以輕鬆使用蒸氣浴。我在飯店享用的所有食物,無論是客房服務、餐廳、泳池,甚至是酒吧的一些小吃,都很棒。酒吧尤其值得稱讚——這是一個美妙的地方,每晚都有精心製作的飲料和現場音樂。即使您不住在酒店,也值得一遊。有一天,有一輛房車帶我們去參加日落時的活動,如果需要的話,也可以去比佛利山莊酒店(貝萊爾酒店的客人在那裡有簽名特權)。這是一次非常順利的體驗,也是飯店的一大特色。有一些服務失誤——客房服務的食物比規定的時間晚了很多,所要求的物品從未送到房間等等,但其他方面都很棒。抵達和離開的體驗以及餐廳和酒吧的服務絕對是一流的。我下次去洛杉磯旅行時肯定會回來(並且正在倒數)!
原文以 Google 翻譯
住宿方回覆: 親愛的@Joeygtrz, 感謝您抽出寶貴時間對您在貝萊爾酒店的體驗留下如此精彩的評論。正是這樣的評論才真正讓我開心。我很高興聽到您與我們一起度過愉快的時光,尤其是在酒吧的時候。再次感謝您成為我們的客人,我們期待在不久的將來歡迎您再次光臨。熱烈的問候, 貝萊爾酒店總經理 Denise Flanders
訪客用戶
入住於 2023 年 2 月
其他
10.0/10
超棒
發布於 2023 年 3 月 15 日
Bel-Air 飯店餐廳的 Sparkle 提供令人驚嘆的客戶服務! Sparkle 讓我們 2 月 25 日的慶祝午餐變得如此特別和難忘。她非常體貼並致力於確保我們的一天變得特別。她能夠適應因冰雹風暴而改變的計劃,並使一切看起來毫不費力!期待飯店和餐廳舉辦更多特別活動! ——喬斯琳·P
原文以 Google 翻譯
住宿方回覆: 親愛的 @Jocelynp633, 感謝您抽出寶貴時間分享您最近造訪 Wolfgang Puck 的回饋。儘管天氣不好,我很高興聽到您度過了一個難忘的慶祝活動。我一定會將您的善意評論轉達給員工,尤其是 Sparkle。我們希望在不久的將來再次歡迎您回來!熱烈的問候, 丹尼斯‧弗蘭德斯 總經理