洛恩的 3 星級飯店

Booked 1 night accommodation at The Coachman Inn, Lorne on our recent road trip along the Great Ocean Road. Upon arrival we went to self check in at reception and they had told me the wrong room number in the sms message, it had been allotted to someone else so they found another room for me. We were very disappointed at the low level of cleanliness. The fridge was dirty and kitchen window had ivy growing inside through the fly screen. I looked outside the kitchen window and saw the overgrown blackberry bushes and ivy running rampant. Clearly no gardening done for a long time. The bathroom was not cleaned as shower tiles were mouldy, the shower ledge below the window had old sticky shampoo all over it and the floor was not washed as a chunk of sticky looking food was lurking behind rhe door. Had a bad night's sleep on the soft sagging mattress. Really trying to find something positive to say and only thing I can is that they outsource the laundry so the sheets looked clean. We could not even see the staff as reception is never open and you can only deal with them over the phone. Some kind of a welcome on arrival/departure and human interaction would go along way. It's like the owners just don't care and show little interest in the motel industry. I do not recommend this place.

M6 husband and I stayed at the sandridge from the 4th to the 8th of January a getaway for my birthday, great location, central to everything food and shopping across the road from the beach. As an assistant hotel manager and previous housekeeping manager I want to thank housekeeping the room was clean and tidy we asked for 1 extra towel but the gave us more. We plan to stay again next year The view from our balcony was fantastic

我們有一個動力營地,太小了,場地非常擁擠和不均勻,所以安全停車我們的16英尺範是一個相當大的挑戰。公園需要定期維護和tlc。Lorne是一個可愛的地方,它不會花費太多的精力來改善Foreshore Caravan公園,一些金錢時間和精力。辦公室人員很有幫助,只是公園沒有交付。

這裏的抽獎卡是位置。在海灘上,很漂亮。我們預訂了海景房,當我們到達時,我們的房間在初級工作人員的錯誤中被給了別人。我們最終得到了部分海景房。工作人員盡了最大的努力處理了這種情況,並向我們提供了一瓶免費的葡萄酒,值得讚賞。儘管位置優越,但房間非常破舊,但很乾淨。浴缸質在補丁中脫落,有點噁心,可以穿上腳。從原來的酒店美麗的景觀和設計中可以看到,在全盛時期,這將是豪華的高度。總的來說,我們對房間感到失望,但對位置感到興奮。這裏有很多潛力,但定價並不反映現階段的房間標準。

Not good and not recommended. The whole property is very rundown and in urgent need of refurbishment. Complete painting, upgrading bathrooms, toilet and general presentation. Finishes are old shabby and grubby. The sunken shower in a spa is difficult to access for some and is slippery. To reach the toiletries you are required to walk across a slippery and sloped base to use. This shower aspect should be highlighted to every guest when the booking is being made. Almost impossible to enter and exit the shower safely. In fact it is very dangerous despite a handle to hold on the wall. These showers should be removed without any delay and replaced with walk in showers. Completely unacceptable. Window in bedroom faces walkway from lift and from stairs. It is noisy, hearing people walking, talking and slamming doors. The window allows light into the bedroom all night and if the blind is up, it is easy to see into the room from outside. Requires replacement window covering such as a shutter to prevent light and allow some privacy. Lift was filthy and floor covering requires replacement. For the cost of well over $400 per night in the off season, the room did not provide the room facilities that is expected for such a high tariff. Certainly not even 4 star. 3 star in our opinion. The balcony is dirty and uninviting. Not the place to sit and admire the view of the beach. Furniture requires replacement with such more in line with price expectation of the owners. It is time management sat up and took notice.

澳洲行程裏最滿意的，在主路旁邊，很大的套房，客廳連大露台，一整麪落地窗，早上和下午安靜的獃著，很舒服。洗衣機乾衣機電磁爐洗碗機碗碟電視都有，非常滿意～

感受方面：酒店在離洛恩小鎮5分鐘車程的森林裏，我們在這裏看到了野生袋鼠，白頭鸚鵡，老鷹。 安全方面，酒店有十幾棟獨立的房子，人氣較高，酒店老闆老兩口就住在酒店中心的房子，所以城市的朋友趕緊帶小朋友去感受吧。 野生袋鼠看着大而有力，和動物園的簡直出色多了。