坎農街灣飯店的評論

住宿方回覆: Dear Feiyaxiaoyu, Thank you for taking the time to leave your feedback for your recent stay with us. We are delighted to hear that you found the location of the property convenient and safe, and that you found our team enthusiastic. We apologise that the apartment did not quite meet your expectations in terms of size and we deeply regret that your belongings left behind were not found. We hope to have the opportunity to welcome you back for another stay to provide a more welcoming and comfortable experience we strive to achieve. Warmest Regards, Cove Cannon Team

住宿方回覆: Dear Guest User, Thank you so much for your detailed review! We’re thrilled to hear that you enjoyed our friendly service and found our facilities well-suited for your stay. We're glad the location was convenient and that you felt safe in the area.Regarding the sofa bed, we’re happy to set it up upon request. We leave everything ready for you in a conveniently packaged set, making it easy to set up whenever you like. We appreciate your feedback and look forward to welcoming you and your family back again soon!Teresa & the Cove Cannon Team

住宿方回覆: Dear Guest User,Thank you for your detailed feedback. We're glad to hear that you enjoyed the spacious room and fully equipped kitchenette. We apologize for the noise issues you experienced and appreciate your understanding regarding the sound insulation. Your comments are valuable to us as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back in the future and provide an even better stay.Wishing you all the best, Teresa & the Cannon Team

住宿方回覆: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your apartment, the facilities, and the convenient location at Cove Cannon Street. It's great to know that you found our price/performance ratio to be the best and that our team was able to assist you effectively. We're glad you appreciated the free luggage storage as well. Your feedback is incredibly valuable to us, and we look forward to welcoming you back soon!Wishing you all the best, Teresa

住宿方回覆: Dear Lilylshen, Thank you for your positive review! We’re delighted to hear that you enjoyed our convenient location near St. Paul's Cathedral and found the environment welcoming. It’s great to know that the room suited your needs, and that you appreciated the ability to cook your own meals. We're also pleased that the sofa bed worked well for your group of three.We hope to welcome you back soon for another comfortable stay!Teresa & the Cannon Street Team

住宿方回覆: Thank you for your feedback. We're glad to hear you appreciated the convenient transportation, surrounding facilities, and the completeness of the room amenities. We apologize for the inconvenience caused by the bar table and chairs. Your comments are valuable to us, and we will consider them for future improvements. We hope to have the opportunity to welcome you and your family back for an even better stay.Wishing you all the best, Teresa & the Cannon Team

住宿方回覆: Dear Lemon_bamboo, Thank you for taking the time to share your feedback for your recent stay with us! We are thrilled to hear that you enjoyed your stay and found the location of the property! Its great to hear that you enjoyed the appliances and facilities offered in the apartments and we will be sure to pass on your kind words to the staff! We hope to have the opportunity to welcome you back for another amazing stay! Warmest Regards, Victoria and the Cove Cannon Team

住宿方回覆: 親愛的匿名用戶，感謝您抽出寶貴時間與我們分享您的經驗。對於您在住宿期間遇到的挑戰，我們深表歉意，並對由此造成的挫折深感遺憾。您的回饋對我們很重要，我們致力於解決您的疑慮。我們理解這可能會令人失望，尤其是在長途旅行之後。請注意，我們的公寓有不同的佈局，但我們會努力更好地與客人溝通。通常，我們會為客人準備一套方便包裝的沙發床，但您的情況似乎沒有得到妥善處理。這不符合我們通常的標準，我們將確保我們的團隊解決此問題，以防止將來出現類似的疏忽。我們了解寧靜的環境是多麼重要，尤其是在勞累了一天後。我們正在調查此問題，並將採取措施確保其不會影響您未來的住宿。清潔是我們的首要任務，我們將立即採取行動改善這一領域。我們的洗衣房 24/7 向所有住戶開放，有時會導致灰塵堆積，但我們會確保更頻繁地維護。您注意到的泡沫很可能是肥皂泡，但我們會審查我們的清潔程序，以確保一切都一塵不染。這並不反映我們的價值觀，我們致力於尊重和關懷每一位客人。我們將採取措施確保所有客人感到受歡迎和受到重視。您的回饋對我們來說非常寶貴，我們希望將來有機會為您提供更好的體驗。

住宿方回覆: Dear Anonymous, Thank you for sharing your experience with us. We’re glad to hear that you appreciated our convenient location near the subway station, as well as the nearby amenities like convenience stores, Shake Shack, and coffee shops. It's great that you enjoyed being within walking distance of St. Paul’s Church.However, we’re sorry to hear that the noise from outside affected your rest. We understand how important a good night’s sleep is, and we apologize for any discomfort this caused. While the central location can sometimes bring city noise, we’re always looking for ways to improve our guests’ experience. We appreciate your feedback and will take it into consideration.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.Teresa & The Cannon Street Team

住宿方回覆: Dear Mitcgong, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our location in the financial district convenient with easy access to subway and train stations, as well as nearby supermarkets like M&S, Waitrose, and Sainsbury’s.We're glad that you appreciated the quiet atmosphere, especially on weekends, and that our front desk staff made a positive impression. Your kind words about our well-equipped hotel and the comfort of your one-bedroom apartment mean a lot to us.Regarding your note about the room not being cleaned daily, we want to highlight that we offer weekly cleaning to support our sustainability efforts, ensuring we minimize our environmental impact while still providing a comfortable stay.We're delighted to hear that you had everything you needed for a pleasant stay and that you're considering choosing us again for your next visit. We can't wait to welcome you back!Warm regards,Teresa & the Cannon Street Team

住宿方回覆: 尊敬的訪客用戶， 感謝您選擇 Cove Cannon Street 進行您的倫敦家庭旅行，並花時間與我們分享您的體驗。您家人的需求。得知您能夠透過步行、搭乘地鐵或使用 Uber 等服務輕鬆探索倫敦的著名景點，真是太棒了。您未來愉快。

住宿方回覆: Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you appreciated the convenient location, with easy access to the Tower of London, St. Paul's Cathedral, and nearby subway stations. It's also great to know you enjoyed the variety of breakfast shops in the area.We apologize for any inconvenience caused by the simplicity of the apartment and the limited service. We strive to provide a comfortable and satisfactory stay for all our guests and appreciate your feedback as it helps us improve.Regarding the air conditioner issue, we're glad our team could offer compensation, and we appreciate your understanding given London's milder climate.Thank you once again for your comments. We hope to welcome you back in the future and provide an even better experience.Best regards,Jorge - Cannon reception

住宿方回覆: 親愛的訪客用戶， 非常感謝您抽出寶貴時間分享您對最近入住我們飯店的詳細且正面的回饋。我們很高興得知您在 6 晚住宿期間獲得了美好的體驗，很高興得知您有機會體驗兩種不同的房型。 我們很高興得知您發現我們的單間公寓特別寬敞且設備齊全，尤其是 414 公寓。非常感謝您提到冰箱、烤箱、微波爐、洗碗機和洗衣機等可用設施。我們很高興提供這些便利設施，以提升客人的整體體驗。 我們也很高興聽到我們的前台團隊為您提供了熱情和樂於助人的服務。很高興得知我們能夠在您遊覽巴斯期間協助您寄放行李。 此外，我們很高興得知我們的中心位置為您提供了良好的服務。毗鄰 Mansion House 地鐵站、超市和日式快餐店，無疑為客人的住宿增添了便利。很高興聽到您利用了超棒的壽司優惠並享用了美味佳餚。我們也很高興您在該地區找到了您喜歡的其他餐飲選擇。 再次感謝您選擇入住 Cove the Cannon。我們很高興您成為我們的客人，我們希望在不久的將來歡迎您再次光臨，享受另一次難忘的體驗。 一切順利， 特蕾莎與海灣團隊

住宿方回覆: 親愛的訪客用戶， 感謝您與 Cove Cannon Street 的我們分享您詳細和積極的回饋！我們很高興得知您在我們住宿期間獲得了美好的體驗。我們靠近地鐵站、市中心景點、超市和餐廳的黃金地段旨在為我們的客人提供便利和便利。我們很高興得知您發現我們的房間寬敞且設備齊全，設有獨立的睡眠區和起居區，讓您的三人聚會感到舒適。很高興聽到您發現我們的廚房用具和用具齊全，可以方便地準備飯菜。我們友善的員工致力於確保所有客人享受愉快的住宿體驗，我們很高興聽到他們給您留下了積極的印象。此外，我們的 24 小時接待櫃檯和行李寄存設施旨在滿足客人入住期間的需求。我們感謝您的善意之言，並期待下次造訪倫敦時再次歡迎您。 祝一切順利， 特蕾莎與大砲團隊