優品迎倫敦萊斯特廣場的評論

Pros Excellent location, right in the heart of everything. Cons Housekeeping service requires informing reception; even if you tell the cleaner directly, nothing gets done. No refrigerator in the room. No complimentary bottled water; instead, guests have to refill water on the 2nd floor.

地理位置優越。出門就能看到萊斯特廣場。設施齊全，非常適合我們兩晚的住宿。如有需要，早餐需額外收費。 工作人員非常友好熱情。房間雖小，但舒適度足夠，有充足的電源插座、大螢幕平面電視、水壺（含茶包、咖啡包和牛奶包）。浴室和淋浴設施也很好。步行幾分鐘即可到達萊斯特廣場地鐵站。一定會再入住這裡。

The hotel is very conveniently placed right in the centre of London near all the major theatres etc and is only a few minutes walk away from Leicester Square Tube station so is easy to access. The staff were very friendly and helpful. Access was by lift from the ground floor up to reception and various level. Access and lifts were controlled by the roomy key so security was good. Overall management was very efficient and friendly . The rooms were quite small with limited hanging facilities for clothes but very clean and well prepared and more than adequate for a short stay. Despite being in a very lively and busy area the rooms were very quiet. The walk in shower was excellent with plenty of hot water. There was. a limited but adequate bar service. We had breakfast there on one day which was very good. Hot and cold food and a wide choice of cereals, yoghurts, unlimited coffee etc. Although they are available we did not have an evening meal. All in all it was a very pleasant stay.

On arrival, we found the entrance and lift to be dirty. Dirt on the floors, lift walls stained and sticky. Receptionist not particularly welcoming. Reception area untidy with all sorts of items leaning against walls etc. We walked through the "restaurant" area to go to the toilet. That was dirty too. The floor was sticky and there were still food crumbs and smears on the central buffet from breakfast. The toilets were revolting. The ladies obviously hadn't been cleaned since heaven only knows when - the toilet bowl was crusted and the floor had splashes and visible dirt. There were also stains/smears on the walls. I went to use the disabled toilet instead and that wasn't much better. My husband said the gents was fairly awful too. The passage way to our room was dirty – bits of paper, wrappers, mud/soil. It looked like it hadn’t been vacuumed in quite a while. On first glance, our room seemed clean but the bathroom wasn’t great. The basin’s overflow was black with dirt/mould and around the plug hole was too. Neither the shower nor the basin drained properly and I had to wait to shower after my husband so that we didn’t flood the bathroom. There was only one of each towel despite booking for 2 people. We requested another but that never arrived. The shower rail was dirty with smears and watermarks. There were visible stains on the headboard and curtains too. The hairdryer didn’t work properly and kept switching off during use. Thanks to the obvious lack of hygiene we avoided using the kettle and decided to skip breakfast despite having paid for it. The receptionist wasn’t particularly concerned when we informed her of this at checkout. Overall, a very unpleasant and disappointing experience.

We were parading as veterans at the cenotaph so premier Inn at Leicester Square was superb. The staff team worked their socks off keeping all the old military vets happy and deserve a medal of their own. The rooms were clean and very quiet even with all the noise from the Christmas market.

Great location but definitely not the best Premier Inn I have stayed in probably the worst for cleanliness. Staff really helpful and try their best it’s just a dirty hotel that needs some serious renovation. We had a premium room and it was horrid not appealing at all. Carpet full of stains, paint peeling and the view of a wall from the window. Would not stay here again.

我們額外支付了一間有景觀的房間。但我們沒想到的是，這意味著房間非常小，非常簡陋，而且景觀也值得懷疑！我是殘疾人，房間對我來說很重要，但窗戶很小，而且打不開。房間昏暗，讓人覺得很不舒服。我覺得應該有人告訴我不要為了景觀付費（因為我們被告知大樓的那一側實際上沒有景觀，但他們仍然在宣傳這一點），而應該選擇更合適的高級房，而且希望廁所不會經常堵塞。樓下沒有酒吧，只有一個放著瓶裝飲料的冰箱。房間整體昏暗，相當陰暗。工作人員雖然友好，但很難找到。位置當然很棒，我們也不覺得吵。早餐和所有高級酒店一樣好——不錯。我們要求換房間，但沒有人回覆我們。此外，他們還多收了我們沒有要求的套餐費用，但這個問題已經解決了（我希望）。他們答應給我發一封電子郵件，但從未實現，所以我不知道這個問題是否已經解決了！

We always stay in Premier Inn, but we were unimpressed this time. We got given a room and when we went in, it hadn’t been cleaned. The rubbish was still in the bin, old bedding and towel and dirty dishes. Had to go back downstairs and wait another 15 minutes in reception to be given another room. The staff were helpful but didn’t apologise with the inconvenience. It’s my husbands 40th and we were not impressed with the premier plus room. There was little bars of chocolate in the fridge, and one of them was open. We had only 3 coffee pods to use, and 1 milk. 1 teabag, and 2 sugar. This was simply not enough. We understand there was more downstairs but only the PG tips and not the Pukka teabags that were in the premier plus room. There were stains on the carpet and stains on the tray on the table.

地理位置優越，方便探索倫敦。靠近科文特花園、蘇豪區、唐人街、大英博物館，附近還有地鐵站。房間雖然簡陋，但乾淨整潔，床也很舒服。工作人員非常友好熱情，我們的住宿體驗無可挑剔。

飯店入口：略顯老舊，與飯店風格很搭…提供的房間只有一個高高的天窗（還好不能打開）…一位友善的員工帶我換了一間「非常非常好」的房間。於是我住進了這間房間，它顯然比其他房間裝潢得更及時。唉……唉，真是十次了，所有房間的窗戶都打不開，哪怕是半開的！這可是名符其實的三層玻璃：三排窗戶，一排疊一排！所以通風不暢，飯店裡其他地方也一樣。不過，無論如何，「視野」上都能看到防護網。火警警報似乎還好用，在我入住期間響了兩次，其中一次是在半夜……看到木地板和隔間，真是讓人不放心……我真不想在這個地方吃早餐。

Perfect location and great little hotel , right in the centre of everything you could need , tube station is literally a 5 min walk away and staff are super helpful

我們在這家酒店住了六晚，在倫敦度過了新年。飯店位置絕佳，距離萊斯特廣場不到半個街區。這裡熱鬧非凡，交通便利。飯店還不錯，是一家三星級飯店，設施簡樸，但睡眠品質很好，淋浴也很熱，不過我還可以改進一些地方：首先，飯店的佈局要求您透過坡道或電梯進入，而飯店的「接待處」在一樓。我之所以給接待處加上引號，是因為它就像一個講台（或者說是很小的家具），裡面有一台電腦和一部電話。這倒也不是什麼麻煩事，只是沒有固定的接待處；那裡只有兩三個人，你得去找他們幫忙。即使找到了，他們也都是在工作的中年人，非常友善。不過有個尷尬的細節：收到2025年入住的客人後，我們就去睡覺了，大約凌晨3點，火警警報響了。我們衝了出去。我們和幾個中國朋友以及一對俄羅斯夫婦住在同一層樓，大家都用英語溝通。下樓時，警報響了，但我們沒找到飯店的人來報告。最後，我們都回到房間了。第二天（1月1日），我們去了前台，和一位員工交談，她告訴我們，一個女孩和她的伴侶醉酒後觸發了警報，被趕出了酒店。我的另一個改進點來了：如果我們不問，就沒有人通知我們。房間裡沒有電話，所以這是一家自助飯店。我推薦這家酒店，因為它的位置和良好的睡眠品質。

飯店位於萊斯特廣場的中心地帶，方便您輕鬆遊覽市中心。房間寬敞，隔音效果很好，所以街道的喧囂不會打擾您。電視只有英文，如果有兒童串流平台或網路就更好了。普通的早餐，瀕臨匱乏；是的，他們有現點現做的英式早餐，但他們稱之為歐式早餐有點不足。

飯店位於萊斯特廣場，距離皮卡迪利僅一箭之遙，可輕鬆前往地鐵站。房間和浴室很小，但足夠兩個人住。請注意：水壺、奈斯派索咖啡機、附免費水的冰箱、熨斗和熨衣板，但沒有保險箱。早餐不錯，雖然種類不多。友善且樂於助人的員工。 缺點：房間和走廊的地板、地毯破舊且污跡斑斑，2024 年的 Wi-Fi 連接狀況不佳