The location is great — just across the street from St Pancras Station. The staff service is good, but the staircase is very narrow, making it difficult to carry large luggage up and down. The water pressure and heater also don’t work very well.
We were grateful for being given a ground floor room as there was no lift and we had two suitcases. The room size was very small. We had to open both suitcases on the bed. There was no chair or stool. Had to drag a bedside cabinet to sit at the desk. The staff was very friendly. Kettle provision was useful to make hot drinks.