布賴森飯店的評論

住宿方回覆: Dear Guest,Thank you for your feedback. We're glad to hear that you found our hotel to offer good value for money. However, we’re sorry to learn that some aspects of your stay did not meet your expectations.We appreciate your comments regarding sound insulation and ventilation, and we will take them into consideration as we continue to improve our facilities. Regarding the mineral water, we provide it as a complimentary amenity upon arrival, but additional bottles are always available upon request at the front desk.If you have any further feedback or if there's anything we can do to enhance your experience in the future, please don’t hesitate to reach out. We’d love to welcome you back for a more comfortable stay.Kindest regards,Reservations | The Bryson Hotel

住宿方回覆: Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay, found our hotel clean, and appreciated the friendly service from our team. It's also great to know that you found the location convenient and felt we offered good value for money.We would love to welcome you back on your next visit to London. If there’s anything we can do to make your future stay even better, please don’t hesitate to let us know!Warm regards,Reservations | The Bryson Hotel

住宿方回覆: Greetings from the Bryson Hotel!Thank you for your feedback. I wanted to let you know that we have our maintenance team constantly inspecting all rooms to ensure everything is in good working order. Occasionally, things might go wrong, but we are always ready to resolve any issues as soon as we are informed. Your comments have helped us improve, and we hope to have the opportunity to provide you with a much smoother experience during your next stay.Kind regards,Oleg Kolisnitsenko | Hotel Manager

住宿方回覆: Greetings from The Bryson Hotel!Thank you for your feedback! We're happy to hear that you found the room relatively comfortable despite its size. We do offer different room types and sizes, and we’d be more than happy to allocate a larger room for you on your next stay. We look forward to welcoming you back!Kind regards,Oleg Kolisnitsenko | Hotel Manager

住宿方回覆: Dear Guest,Thank you for your feedback. We're sorry to hear that our facilities did not meet your expectations. Our hotel was built in 2016, with the most recent renovation completed in 2022, and we continuously work on maintaining and improving our spaces.We would love to hear more about which amenities you felt were missing, as we do offer breakfast, complimentary tea and coffee facilities in all rooms, and even have jacuzzi in some rooms. Your insights are valuable to us, and we appreciate the opportunity to improve further.Please feel free to reach out directly if you'd like to share more details. We hope to welcome you back for a more enjoyable experience in the future.Kind regards,Reservations | The Bryson Hotel

住宿方回覆: 來自布賴森酒店的問候！ 非常感謝您花時間分享您的精彩回饋，並給予我們完美的 5 星評價！我們衷心感謝您的善意之言以及您最近與我們的住宿。 我們很高興聽到您發現我們的酒店乾淨整潔並享受美妙的環境。我們為保持高標準感到自豪。 除了舒適的客房外，我們還提供更大、更寬敞的選擇，例如行政套房和尊貴套房。這些客房提供充足的空間，讓您倍感舒適，面積為 20-25 平方米（215-269 平方英尺），部分客房配有豪華按摩浴缸式浴缸，確保真正輕鬆的體驗。 我們衷心感謝您的惠顧，並很榮幸您再次成為我們的客人。當您計劃下次造訪時，請隨時與我們聯繫。我們的團隊將竭盡全力確保您再次享受美好的入住體驗。 溫暖的問候， 奧列格·科利斯尼岑科 |酒店經理

住宿方回覆: Dear Chenyuanfeng,Thank you for your feedback! We continuously strive to improve, and we hope to provide you with an even better experience on your next stay. If there’s anything specific we can do to enhance your experience, please let us know!Kind regards, Oleg Kolisnitsenko | Hotel Manager

住宿方回覆: Dear Pingpingdandancaishizhen,Thank you so much for your wonderful feedback! We are thrilled to hear that you were extremely satisfied with your stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back again soon!Kind regards,Oleg Kolisnitsenko | Hotel Manager