住宿方回覆: Good Day, We appreciate hearing that you had such a positive experience during your stay with us and appreciate your review. We're honored to have had the opportunity to serve you, and we hope to have the chance to do so again in the future.Team Kensington
住宿方回覆: Good Day, We’re delighted to hear that you had a wonderful stay with us and truly appreciate your kind review. It was our pleasure to host you, and we look forward to welcoming you again in the future. Team Kensington
住宿方回覆: Good Day, We're delighted to know you had a great experience during your stay and truly appreciate your kind review. It was our pleasure to host you, and we look forward to welcoming you back in the future.Team Kensington
住宿方回覆: Dear Guest, Thank you for sharing your feedback! Your review helps us improve our service and address areas that need attention. We hope to exceed your expectations in the future and would love to welcome you back to Hilton Kensington soon.Team Kensington
住宿方回覆: Good Day, Amazing ... We are so pleased to hear that you enjoyed your stay with us and hope to be able to welcome you back soon. Team Kensington
住宿方回覆: Good Day Sherry, Thanks for sharing your feedback with us, we are happy to hear that you enjoyed our buffet breakfast and we hope to welcome you back in the not so distant future. Team Kensington
住宿方回覆: Good Day, Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay. Your input is invaluable as we strive to enhance our facilities and services. The cleanliness concerns you mentioned are being addressed promptly. We hope to have the chance to offer you a much-improved experience in the future. Should you have any additional concerns, please don’t hesitate to reach out to us directly.Team Kensington
住宿方回覆: Hello, Thank you for taking the time to leave us a review your comments will help as we continue to improve our service and go beyond the experience for each and every guest. We hope to be able to exceed your expectations in the future and would love to welcome back here at Hilton Kensington very soon.Team Kensington
住宿方回覆: Good Day, We’re delighted to hear that you had a wonderful stay with us and truly appreciate your kind review. It was our pleasure to host you, and we look forward to welcoming you again in the future. Team Kensington
住宿方回覆: Dear Guest, Thank you for taking the time to share your feedback. We value your comments as they help us to continually refine our services and uphold the high standards our guests expect. We hope to have the pleasure of welcoming you back to Hilton London Kensington in the near future and the opportunity to exceed your expectations.Team Kensington
320657****
雙床房
入住於 2025 年 9 月
好友出遊
38 則評論
9.0/10
滿意
發布於 2025 年 10 月 5 日
具有年代感的設施,豐富美味的早餐,極佳的地理位置,臨時突發的消防演習
住宿方回覆: Dear Guest, Thank you for sharing your feedback! Your review helps us improve our service and address areas that need attention. We hope to exceed your expectations in the future and would love to welcome you back to Hilton Kensington soon.Team Kensington
住宿方回覆: Hello, We are delighted to learn that your stay with us was so enjoyable, and we sincerely appreciate your kind review. It was our privilege to serve you, and we look forward to the opportunity to welcome you again in the future.Team Kensington
住宿方回覆: Dear Baoheliaoli, Thank you for taking the time to leave your review. Please rest assure I will share your feedback with the team so we can put ac action plan to improve the facilities.Best regards, Maria (director of Operations)
訪客用戶
高級雙人床房
入住於 2025 年 6 月
家庭出遊
6 則評論
10/10
超棒
發布於 2025 年 7 月 17 日
The Reception was very helpful for checking in . Arranged 2 rooms on the same floor and arranged an extra-bed for us . The bed is very comfortable . Location is very convenient .
翻譯
住宿方回覆: Hello, We are thrilled to hear that you had such a positive experience during your stay with us and appreciate your review. We're honored to have had the opportunity to serve you, and we hope to have the chance to do so again in the future.Team Kensington