Check in was a breeze, Carly was friendly and efficient. Libby looked after our daily needs, for a few days and was always cheerful and friendly. Our check out was handled efficiently by Brigitta. The desk staff are a 10/10. Housekeeping kept the hotel clean and tidy.The bar staff were friendly, but lacked a little knowledge when it came to cocktail preparations. The afternoon/evening kitchen staff were limited in their abilities to pull together good food consistently, but the morning breakfast kitchen staff did an outstanding job. Overall our 1 week stay was very pleasurable because of the Drayton staff. Well done team! The hotel is located close to the metro, but it's a little ways from the buzz of London so requires more communting.
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