Baugh Motel, SureStay Collection by Best Western

The counter Wendy she’s really nice! The room also clean and quiet. The kids enjoyed the swimming pool!

Good.

Property needs updating especially for the price. Upon checking in i had to wait awhile until the front desk person got off the phone. Upon entering the room there were foot prints on the lower section of the door like someone had tried to kick it open. Not very comforting. The property could use some major upgrades. The mattresses felt really old. It sagged in the middle. The carpet also seemed old. The food was ok. Coffee was watery. The food assistant was very kind and greeted everyone who came in.

I checked in and purchased two rooms. One for friend one for myself. I take my friend to his room and get him settled in including adjusting the room temp so he had heat in his room and he needed. I go to my room and expect to do the same but the unit would only put out cool air. After about 1/2hr of adjusting and seeing if it would eventually put out heat I tried calling the front desk. No answer, tried again, no answer, so I used my mobile phone and the from desk picked up. He informed me that I should just turn it off because then building does not have heat and that he just works the front desk and I could get a space heater from him. That did not sit well with me because I was paying $90 and given a room in a building that did not have heat in mid Oct. in Utah. and hearing this kid on the phone beginning to sound like it's my problem and not his. I'm thinking well why did he not tell me the room does not have heat to begin with at check-in. Things just did not go well after that.

Older property, adequate breakfast. Very friendly staff. Convenient location. Good for a one night stay.