利文斯頓縣默裡湖附近住宿

絕對喜歡我在這裏的住宿。工作人員非常出色,住宿相當出色。非常感謝Sarah,Ed,Barbara,Melissa,Leann,Nick和所有船員,使我的住宿更加舒適。非常乾淨的酒店。按摩浴缸套房推薦!游泳池是游泳圈很棒。早餐早上總是不一樣,對於如此美妙的住宿我不能說太多。就在高速公路和當地到布萊頓各地的商業。我不能說足夠的關於他們!布拉沃,感謝你們所有人!我試圖獲得每個人的名字,所以如果我把你從名單上刪除,我道歉!我期待着永遠與您在一起!

由於停電,不得不在該地區找到酒店房間,很高興這個物業還剩下一個房間。我入住很快,給我的房間實際上是升級到套房。房間乾淨,寬敞,擁有一家不錯的連鎖酒店所期望的所有設施。

The Holiday Inn Express & Suites located at 6910 Whitmore Lake Road Brighton, MI, 48116. Please beware the manager (Kevin A.) at this hotel he does not take accountability for his actions and does not care about his customers. I have been an IHG rewards member since 1998 and I have never experienced a situation like the one I encountered last night. I booked a room through my IHG app and received a confirmation number. After my 3 hour drive, I arrived at the hotel to be told, they we sorry they did not have a room for me because of their 3rd party bookings. The clerk stated, he was sorry and that he knew this was going to happen because it always happens when he works and he was hoping the rest of the people wouldn’t show up. I explained I always show up and if something happens and I can’t make it, I would call. Which is what this young man should have done when he realized the hotel was overbooked, but instead he did nothing except inconvenience people and waste their time. This clerk knew well in advance that he didn’t have enough rooms. In fact there was a surgeon who tried to check in before me, (trying to get some sleep before her 7 surgeries the next day) and she was also displaced. This hotel is a joke! I will never book there again. I have lost my confidence in IHG, I travel often and when I book a room it’s because I will need a place to stay. Please take my advice and do not support Kevin A. at the Holiday Inn Express Brighten, MI - South. The temporary resolution: Only after asking did they make arrangements with another hotel. A hotel that was along my original path. So I was forced to back track, if I wanted a place to stay. Get this, when I arrived at the sister property in Brighten, they tried to charge me an additional $60. I had a fir and called the previous hotel. The clerk explained how to adjust the rate. I was not offer anything for this inconvenience! I asked the clerk to have the hotel manager (Kevin A) give me a call the next morning. When I hadn’t heard from him at 3:30pm, I called the hotel. He let me know he got the message but he was busy all day and didn’t get around to calling me. I was perplexed at his answer. He did not apologize but in fact said the incident was not his fault it was Expedia’s fault and there was NOTHING he could do for me. I said, “sir, you could have picked up the phone and, at the very least, offered me an apology.” He said, why would I apologize it wasn’t my fault! I beg to differ, you and your staff knew well in advance, of my arrival, that you did not have a room for me and you didn’t pick up the phone to let me know. I told Kevin A. he owe’s me something for wasting my time. He said, I can’t give you anything. So guess what, I can give him something….. a review on every platform that will make people think twice about staying at HIE Brighten, MI south hotel. I feel badly for the staff who have to work with this clown! Please drive an extra 10 minutes

非常好的工作人員和幫助!房間不錯,乾淨,牀也舒服!房間有地方,如果您需要的話,您可以烹飪＞房間有一個廚房區域,供您使用。您在住幾天或更長時間時,非常美妙的事情!只有沒有盤子,但是他們有一些大廳你可以買或租,我想。我沒有使用任何,所以不確定它們是什麼。房間非常好。每天必須買的早餐,還不錯,總是有熱的東西和其他東西可以買到。至少他們提供了一些東西,但你必須爲此付費,那也是糟糕的部分!另一件我喜歡房間和工作人員!

We were in town for our pet's surgery at the Animal Surgical Center of Michigan. We found the hotel to be immaculate, tastefully decorated, and very responsive to the needs of our pet and accommodations that were made to keep our pet and ourselves comfortable. Our room was spacious, and the breakfast attendant was very thoughtful and hospitable. The entire staff including the manager was very friendly and professional. I would definitely recommend staying at this hotel! They truly care about the customer experience and made us feel very much at home!

Comfortable room and friendly service, offset by inadequate cleaning and unsavory breakfasts.  A hotel in the USA that charges $226 a night should do daily cleanings with fresh towels.  Putting the onus on the guest to have to request these services is absurd. As is the rationale that this practice helps the environment.  Similarly, a breakfast area with cramped seating, tasteless food and adult as well as children dining in their pajamas is not in the least appealing.