利物浦水濱城市公寓飯店的評論

住宿方回覆: Thank you for sharing your feedback with us. We’re pleased to hear you enjoyed the spacious room, the high-floor night view, and the overall cleanliness. We’re also glad the coffee machine added to your comfort.We’re sorry to hear that the breakfast selection felt limited and that collecting certain amenities was inconvenient. While we don’t provide items such as toothbrushes, slippers, or toothpaste in the room, we do offer them for purchase at reception, and we’re always happy to assist guests who need them.Your comments are appreciated, and they help us continue improving the guest experience. We hope to welcome you again in the future.

住宿方回覆: Thank you so much for your wonderful 5/5 review. We’re delighted to hear you enjoyed our service, and it’s lovely to know the chocolate egg at check‑in made your little one happy. We’re also glad you found the room clean and appreciated our central location — being just a short walk to Albert Dock and the shopping areas really does make exploring Liverpool easy.Thank you again for staying with us. We hope to welcome you and your family back soon.

住宿方回覆: 非常感謝您撰寫如此詳盡且貼心的評價！我們很高興得知您喜歡酒店靠近 James Street 車站的便利位置，也感謝您提到步行即可抵達利物浦的主要景點。很開心房間的整潔度與設施符合您的期待，尤其是乾濕分離的衛浴設計。關於您提到的花灑水壓與備品方面的意見，我們會認真考慮並持續改進，以提升整體住宿體驗。也很高興您善用小型廚房並覺得設備齊全。至於周邊的夜生活氛圍，確實附近有不少酒吧與音樂活動，我們理解這可能會影響早睡的旅客，感謝您的提醒。再次感謝您的好評與推薦，期待未來再次歡迎您回到利物浦入住！

住宿方回覆: 您好，非常感謝您的精彩評價和9.5的高分！我們很高興得知您喜歡我們寬敞的客房、欣賞我們優越的地理位置，並且感受到我們團隊的熱情接待。您對我們清潔度和服務的讚揚對我們意義重大，我們很高興這些方面在您的入住體驗中脫穎而出。我們已記錄您對設施的回饋，並將繼續努力改善這方面。得知您計劃再次入住，我們感到非常榮幸－我們期待您的再次光臨，為您帶來另一個難忘的體驗！此致，前台團隊

住宿方回覆: Thank you for sharing your feedback! We're pleased to hear that you found our location convenient and enjoyed our newly renovated, fully equipped accommodations. It’s great to know that the microwave added extra convenience to your stay. We appreciate your note about parking and will continue to remind guests to book in advance to secure a space. Thank you for mentioning Q Park Liverpool One as an alternative—it's helpful information for future guests. We hope to welcome you back soon for another enjoyable visit!

住宿方回覆: Hi,Thank you for sharing your feedback. We're glad to hear that you enjoyed our fantastic location and the convenience of nearby attractions and restaurants. However, we're very sorry to learn that the room cleanliness did not meet your expectations. Ensuring a spotless and comfortable stay for our guests is a top priority, and we sincerely regret any oversight.Your comments are invaluable, and we will address this issue with our housekeeping team to make sure future stays are even better. We truly appreciate your feedback and hope to welcome you back for an improved experience.Kind regards,Reception team

住宿方回覆: 感謝您抽空分享您的入住體驗。我們很高興您覺得房間乾淨整潔且功能齊全。我們理解，我們位於一條安靜的小巷，服務式公寓的佈局也比較緊湊，這可能與傳統的住宿方式有所不同。雖然我們的停車位有限，空間也比較緊湊，但我們會盡力滿足所有客人的需求，感謝您的理解。關於洗衣設施，我們的洗衣機/烘乾機位於一樓的公共區域，24 小時開放，供所有房客使用。使用需收取少量費用以維持服務運作。我們非常重視您的回饋，並期待您的再次光臨。

住宿方回覆: 你好，丹妮爾，非常感謝您給出的 10/10 的精彩評價！我們很高興聽到我們的位置、設施和團隊讓您在利物浦的住宿更加特別。很高興得知公寓和現場停車的便利性為您的體驗增添了色彩。我們非常感謝您的推薦，並希望很快再次歡迎您來度過另一個美好的週末！此致敬禮，接待團隊

住宿方回覆: Hello,Thank you for sharing your feedback with us.We hope to welcome you back on your next visit to Liverpool.Kind regards,Reception

住宿方回覆: 🌟 非常感謝您的讚美與分享！ 很高興知道您對房間的設備感到滿意，也喜歡我們便利的地點與泊車安排。能夠為您提供舒適又超值的住宿體驗，是我們一直努力的目標。期待不久的將來能再次歡迎您蒞臨 Staycity Liverpool Waterfront。如有任何需要或建議，歡迎隨時告訴我們！誠摯問候， Staycity 團隊

住宿方回覆: 非常感謝您如此周到的回饋。我們很高興得知公寓的清潔度、舒適的床鋪和便利的地理位置讓您住得很愉快，尤其是前往市區和火車站都非常方便。

住宿方回覆: Thank you so much for your lovely review! We're delighted to hear that you enjoyed our convenient location near the pier, as well as the nearby restaurants, stores, and transport options. It's wonderful to know that our polite staff, spacious and sunlit rooms, and comfortable beds made your stay so enjoyable. Your feedback truly means a lot to us, and we hope to welcome you back for another fantastic stay soon!

住宿方回覆: Hello Xiaomagege,Thank you for choosing Staycity Liverpool Waterfront.We are delighted to see that you enjoyed your time in our city and hope to welcome you back in the near future.Kind regards,Reception

住宿方回覆: 非常感謝您給予我們9.5顆星的超高評分和詳盡的回饋！ 😊 我們很高興得知您入住順利，並且我們的團隊提供了優質的服務。房間的佈置和清潔度讓您住得舒適，這真是太好了。感謝您對床墊保護套和浴室門的坦誠評價—這些細節正是我們改善服務的關鍵。我們一定會將您的回饋轉達給客房清潔和維護團隊。很高興您還會再次預訂—我們期待讓您的下次入住更加輕鬆愉快！