小石城紅頂套房飯店(Red Roof Inn & Suites Little Rock)

When you find the hotel it's nice. It's back off the main drag behind what looks like an abandoned gas station. It looks sketchy, but the room was actually super nice. The bed was so soft and comfortable. They gave us extra pillows that we asked for. The room was clean. The heat, TV, hot water, worked well. There was a full sized fridge and microwave. A coffee maker we didn't use. We had a very restful night.

I booked this hotel using Groupon. Groupon details shows free breakfast during check in I inquired about breakfast they said they don't have breakfast and canceled booking and asked me to stay in hotel next to them.When I said i did not asked to cancel booking they said leave the hotel and they are calling police.All behaviour does not make any sence.They are not ready to talk and their behavior was very rude.If they don't want reservations they should not make it available on booking sites

DO NOT STAY AT THIS HOTEL! I booked a room at this hotel via a third a party site. Looking at the pictures on the site I thought this would be an acceptable (clean inexpensive) hotel. The bathroom was disgusting. Black mold throughout the shower and bathroom walls. (see pictures) Dirty/unwashed bed linen. Even with a nonrefundable reservation there is the reasonable expectation that you will be provided a clean, safe space to rest. Not the case at this hotel. Although this is a franchise location this was a very poor representation of the Red Roof brand. The condition of this room is a clear indication of the routine neglect and uncleanliness of this hotel. The unwillingness of management to rectify this issue solidifies that fact that this is not location or brand to patronize in the future. You definitely get what you pay for...

DO NOT STAY HERE!! DIRTY, MOLDY, SCAMMY I booked in December for a two night stay in April and when I showed up they gave me a different room that was more expensive than the one I originally booked, and besides that, WAS DISGUSTING. Our room had BLACK MOLD in the bathroom, and STAINS all over the bedding. We saw the black mold in our room not more than 20 min after checking in and immediately left to stay somewhere else. The woman working at the front told us we would get a refund not once, but TWICE, because we stopped by again the day we left to come home to confirm we would get a refund. She told us that around 2 pm that day her manager would be in and the refund would go through. So far I have only received $100 back from a $360 booking!!!!! $100 doesn't even cover the deposit I had to pay upon check-in!!! WHICH THEY ARE STILL CHARGING ME FOR. WE DIDN'T SPEND A SINGLE NIGHT IN THIS DISGUSTING HOTEL AND THEY DON'T EVEN HAVE THE DECENCY TO REFUND OUR MONEY???? even after putting us at risk with that mold exposure!!!! Who knows how much more mold was hiding behind the walls, the sink, etc??? SAVE YOUR MONEY AND YOUR HEALTH AND GO SOMEWHERE ELSE. IF I COULD GIVE ZERO STARS I WOULD

Stained sheets,pillow cases. No coffee pot. Very few amenities. Was better than sleeping in my car I suppose.

Unable to check-in hotel would not honor reservation from **********. Since we arrived after midnight we had to make another reservation directly with them and pay twice. Front desk suggested we call ********** for refund. But they closed all reservations at midnight even though I hade guaranteed the room for late arrival. Regardless of this issue, at 1:30 a.m. there were approximately 25 people in the parking lot behind the hotel standing around in little groups smoking, sitting on cars. Not what you would expect to see at a hotel in a reputable neighborhood. Very unsettling situation and area. Avoid this hotel at all cost

Was turned down after reservartion was made because i have kids even tho i didnt need any extra room and then i was told i could re book the same kind of room at a 30 percent higher rate after i explained to him that it would be pointless because that would be the same exact type of room he proceeded to shut his door in my face with his clerk and they left me at the desk and did not come back i would like my refund and i will bot be coming back and i may file a complaint as well this is terrible i am coming from out of town and to get that treatmwnt when its already late at night leaves me scrambling to find another room

Mold on the bathroom wall. Nothing like the pictures!

First the little creep tried to overcharge me with a "reservation fee" I said no.. that is not what I agreed to when I reserved the room. So he claimed he would waive it.. when the charge went through the little creep charged me anyway. When I questioned why the hallway had a curtain covering a window his true colors came out.. he called me a fat ***** and said get the F out I said I want my money back..he claimed he refunded me.. actually he charged me 2 more times. DO NOT TRUST THIS CREEP!