Palacio SantAnna

It's a self check-in property. Maria the manager is one of the nicest host in Lisbon. She did a great job in communicating efficiently and accurately with her guests, from the confirmation of the booking until check out ;giving clear and detailed instructions to access the property then the room and to checking in. Also she is very attentive to the details of her guests, is responsive, collaborative and answers quickly all the questions she receives. The property itself is located in a quiet part of busy Lisbon. The first impression when entering the the house was very pleasing and calming. The place is nicely welcoming and smelled amazing when you open the front door to start checking in. A payment of 30€ is made separately for cleaning with the booking, but this aspect still needs improvement. Palacio Sant'Anna makes its guests feel like home aways from home! We will definitely recommend it and stay there again!