里斯本鄰近葡國精品表行（科倫坡精品店）的飯店

我們在LISBON萬豪酒店度過了愉快的時光。我們提前與酒店溝通,通知他們我們到早上7點才到達,要求他們將此與第二天晚上的集體預訂結合起來。當我們到達 Elite 辦公桌( Iona ?????????????????????????????????????????????????????????????????????????????????????????她還建議我們吃完早餐後可以去餐廳吃早餐。我們的房間還沒有更新,但是非常寬敞、舒適和安靜。早餐的餐廳很棒,有很多選擇,包括一個雞蛋站。儘管第二天早上在那裏有兩個小組,但他們效率很高,工作人員也不會更好或更樂於助人。禮賓休息室不開放早餐,但在白天開放飲料和晚間服務非常好,豐富。我們有機會會見了馬加萊斯女士,她非常忙於這些團體,但花時間與我們談論財產,並感謝我們的忠誠。所有的員工都很愉快和樂於助人。唯一的問題是,兩部電梯不工作,導致在“高峯時刻”無法到達/離開我們的房間。我希望他們能修好這個,但總的來說,我們會推薦這家酒店。

早餐好,主要是因爲成本效益,房間設施留下了一點點望,因爲這是個古老的標準。令人目的是,房間需要內置設計更新,更新空調和十年電視。除此之外,員工們都很心,早點登機,這幫了我們,在到達時便了很多,因爲我們已經累了,除了牀很舒服。 如果你的目標是住在一個服務好的酒店,但你不會留在享受酒店,而是城市,完美,現在,如果你充分利用房間的設施,你會有點不安。

位置在新區，附近沒有餐館。周圍都是高速。走路到商場十五分鐘。門口有公交車去主要景點。但公交不靠譜。還是有點麻煩。早餐就是普通的西餐。沒有熱菜。

The room and hotel itself are very nice. Air conditioner didn’t work making it difficult to sleep. Breakfast so so. Had buffet dinner twice as part of a tour group- really not good. I find the employees neither friendly nor unfriendly. Would expect a bit of a smile and some friendliness.

I appreciated how this hotel was able to accommodate me on short notice after the original hotel I had booked with canceled my reservation. The rate was reasonable and it was located where I needed to be. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. It was quite clean but slightly run down. The room was basic and since I just needed to sleep and shower, it was fine. All the money has been put into the bathroom with modern fixtures. The bathtub is high and slippery. There was no mat to prevent falling and stepping out of the tub felt a bit precarious. The rest of the room was spare. The bed was quite firm. A table and chair in the room had some sort of dried spill on them. Bottled water was complimentary. I did not make use of the bar or restaurant facilities whilst there. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Live and learn. The service, overall, is helpful. I was given suggestions, directions, maps, etc. All the things one expects from those in the hospitality business happened. No complaints, there.

地理位置算是中心區域比較偏僻安靜的區域，到主廣場的話走路十分鐘左右，燈光秀感覺沒有那麼震撼，客房很大，床也很大，整體算是舒適安靜的。服務態度很好很熱情，基本都是有求必應，葡萄牙的服務不知道比隔壁西班牙好幾百倍，重點説下這家酒店的餐廳，貴，1個人吃了3道前菜+1杯波特酒82歐元（主要是2道推薦的主菜是真的貴，而且葡萄牙菜量也很大），在葡萄牙真算貴了，但是真的非常非常好吃，物超所值，經濟條件允許的可以嘗試下，服務也很好，去的比較早就兩三桌，四個服務生輪流過來介紹菜品，點單，推薦酒水和陪聊，選了靠陽台的一桌，一邊吃一邊看燈光秀，感覺還是很不錯的，服務熱情設施齊全的酒店，對單人旅行的旅客可以説是很友好了

我們在那裏有一個私人房間,因爲我們想要自己的空間。照片裏看上去不錯。當我們到達房間時,房間很髒。牆上的污垢,洗手池周圍的牙膏和毛巾上有棕色污漬。我們沒有體驗到我們房間的私密性,因爲臥室的門下面有2釐米的縫隙,所以木地板上的所有郵票和所有來來去去的人(很多)除了隔壁的餐廳外,感覺他們在我們的房間裏。還有很多其他較小的東西,比如通風中的故障噪音和牀上的質量非常差。“含早餐”是白麪包、果醬和咖啡。最大的問題是浴室裏有許多黑色黴菌,例如淋浴器、淋浴玻璃和水槽周圍。兩晚之後,我們聯繫了工作人員,告訴他們上面列出的所有事情,我們想搬出房間去別的地方。所以他們告訴我們,我必須發送一封郵件,然後轉發給他們的主管,我確實做到了。我多次打電話、發電子郵件和直接交談,他們的上司不在,會聯繫我,但他從未這樣做過。我很清楚這不是五星級住宿,但這是您支付的任何住宿都不合適。我一直在全世界都住各種住宿,但這是我最糟糕的經歷。不僅因爲房間的情況,而且因爲工作人員甚至沒有試圖通過例如打掃房間來使事情變得更好,給我們提供新的毛巾,給我們提供新的臥室。我們在那裏支付了156歐元/晚。當客戶指出那些很差並且很容易被修復的東西時,只要修復它,至少要讓他們開心。

Wouldn’t stay there again. Booked a stay for 4 days on my birthday week. I have been in Ibis Hotels in Lisbon before, but not in Alfragide. To my disappointment, beds were so small you had to be careful not to fall at night, bathroom seems to be made of plastic and last but not least, there was a hotel refurbishment in process, which means loads of noise early morning, dust, strong smells aaaand our window view close by a white paper. When I address this last one to the reception I was told that it was “to our privacy”. One of the days I tried to open the window to have fresh air, due the strong smell inside the room, and there was no ventilation as there was a paper closing our whole window. Oh and not to mention that cleaning staff touches guests stuff inside the room, so be careful. Luckly our lugagge with valuables was locked. I really don’t mind sharing my candies with anyone, but I feel a bit of attitude to find a box of chocolate half open, and then only the paper of candies on top of the dusty table. If you take, not a problem at all, but at least take the paper with you. Breakfast was good at least. So, in my opinion, not the best place to spend your birthday week and not the best place to stay at all. Will def choose another hotel next time.

Dirty rooms, full of mildew bathrooms, yellow stains all over bathroom, cracked tiles and extremely poorly maintained rooms, some fixture broken and not fixed, shower poorly made, this is not really what you would expect from Mercure brand, staying in before in different countries and always Mercure brand was fairly good with well kept rooms . Not sure how this hotel keep 4* as standard of the building qualifies this hotel for max 1*

我最近在VIP Executive Zurique Hotel的住宿是可以接受的。這家酒店很有潛力,在幾個領域多加註意會大大有助於將此酒店轉變爲更高品質之一。服務非常好。員工都富有同情心和專業精神。此外,酒店餐廳提供的食品質量很高。酒店的價格是公平的。從價值角度來看,我期待更多一點。我爲我的八天住宿支付了439歐元。此外,晚餐很貴,而且極其有限。更具體地說,在便利設施方面,酒店自稱擁有一個美麗的室外游泳池區。不幸的是,這裏經常擁擠不堪,垃圾到處亂扔。更注重細節可以解決這些問題。Wifi可以提供,但酒店某些部分很弱。一家酒吧位於大堂,但開到晚了,晚上很早關門,因此無法進入。我在這裏期間健身房關閉了。這也很不幸,因爲網站上的圖片和描述誤導了我。我在這裏的一週裏住在一個行政單人房。房間本身是現代的,並且更新了,但是,客房管理不一致。有些日子,我的房間打掃得無可挑剔,有些日子,家務活糟糕透頂,甚至根本不存在。毛巾上經常有撕裂或污漬。窗簾上也有小撕裂,而且被弄髒了。此外,有一條毯子被弄髒了。提供的洗漱用品不錯。牀本身很舒服,但是枕頭質量很差。酒店沒有特別宣傳吸菸政策。經常走廊裏冒煙。酒店泳池甲板和公共區域都亂扔香菸。工作人員努力工作,使大廳的表面消毒,但數千名客人利用這些區域破壞了他們的努力。我確實相信酒店人員不足。酒店將受益於維修和家政隨時可用和隨時要求協助。當我需要維修時,被告知我必須等到第二天早上技術員將有空時。房間更新現代,衛生間破舊。酒店外觀上和電梯裏都顯示出明顯的年代。有些表面有裂縫,沒有功能。我在電梯裏遇到困難。他們有時停止工作,讓我陷入困境。再次,更好的維護將解決這些擔憂。酒店的位置是積極的。它周圍是提供與全國各地城市直接聯繫的過境選項。這是所有遊客的理想選擇。總的來說,酒店服務了它的宗旨。我確實相信酒店設備不全,無法處理住在這裏的客人數量多的問題。客房清潔是邊緣的,必須改進。維護需要更密切關注老化的物業。最後這裏缺乏安全感。我有些擔心,因爲它與安全有關。前台工作人員對人沒有控制