巴爾的摩-華盛頓哥倫比亞特區/BWI機場紅屋頂普拉斯飯店

I prepaid for my room only to stay for 10 minutes after checking in. The room smelled like a strong cleaner and was not anything like the pictures show on their website. The bathtub had a piece of rusted metal attached, the room furnishings were old and odd characters were hanging out. I felt very unsafe and when asked by the front desk clerk why I was not satisfied, I answered honestly. She told me that because I checked out within30 minutes of arriving, I would receive a full refund. That has not happened and I’ve been told that because I booked through Trip.com I would need to contact them for a refund and do I did but to no avail and the saga continues. Never do business with Trip.com, they are a Chinese based company and although they said via chat they would contact the hotel manager for a refund, they are not giving me a refund. Please see a snapshot of the email I received from them earlier today. I will never do business with either company again and urge you to look at the reviews before you book.

This hotel is very near BWI Airport which is a great plus. Shuttle service is every 15 minutes. The room was comfortable & clean. Close proximity to places to eat. Recommend this hotel.

距離機場15分鐘路程，似乎也有機場接駁車運行。 我用的是Uber搭計程車，大概10美元左右，很方便。飯店好像不提供水，所以最好準備好水。附近有餐廳和商店，可以吃快餐。空氣很好，很安靜，很好。

這是我第一次入住，因為我的伴侶使用助行器，所以我提前打電話給酒店，詢問是否可以入住一樓，他們非常樂於助人，非常愉快，真的很享受這一天，房間很精緻。