西方女王飯店

We only booked The Queen In The West the night before staying. We called and spoke to a member of staff about a couple of questions we had, they answered all our questions being incredibly friendly and knowledgeable. Our welcome was perfect, the lady was very helpful and welcoming. The room was a good size with a bathroom right next door but no one else used it as it was at the top of the stairs. Everything was very clean. My only comment is that the room we stayed in (room 2) was up some very steep stairs. This may be an issue for some people.

I wasn't sure if the sheets had been washed. The room smelled very strongly of artificial air freshener which made me gag & was there to cover up another smell. As a woman travelling on my own it didn't feel safe as there are two exit doors, one passing through a pub courtyard full of noisy drunk men & the other directly onto the street and I didn't know who had a key. The only ventilation in the bathroom was the open window which i couldn't close and directly outside were the noisy drunk men so I couldn't shower until pub closing time & it was freezing cold. None of the electrical items were PAT tested and some were unsafe, extension cables overloaded with plugs etc. I was cold because the cheap heater didn't work. Neither did the fan or the bedside light, internet wasn't good. There was no parking as advertised, just on-street parking in a rough area, it didn't feel safe to leave the car. The mattress was old and hard, nothing was clean, the furniture was a random selection of old things that looked like they came from a skip. I was hassled by a man when I unloaded the bags because its not a good area. I didn't want to use the towels or get into the bed or touch anything, the carpet was sticky. I had to wash all my unused clothes when I got home to get rid of the smell. Do not stay here, this is not modern hospitality, there are clean, safe, well run places that cost less. If I'd paid £10 a night I'd have been disappointed. If I ran this place, I'd be ashamed.